DT

DANNY PEREZ TORRES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

Cliente verificado
Saint Augustine, FL
2014 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ain’t too bad
Hyundai of Saint Augustine makes servicing your car as painless as possible. Love the coffee station and the fresh baked chocolate chip cookies.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2018 05:47 AM


 We appreciate you sharing your service experience with us and happy to hear you enjoyed the cookies and coffee bar.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
June 18
Nice people good service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/18/2018 05:27 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RN
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Rebecca N.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleasant experience
Danny was very knowledgeable, he explained everything that had to be done and why. My wait time was reasonable. I also appreciated the car wash.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/18/2018 05:26 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick service
I can generally get a service appointment quickly. It doesn’t take long for the service to happen when you get there and you can wait in a pleasant area.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/18/2018 05:24 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AH
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Alan H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
excellent service
Everyone professional. Service was done on timely basis. Thoroughly explained all aspects and what was to be expected on next visit.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/11/2018 01:41 PM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MW
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Maryann W.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
first six month service review
Everyone I came in contact with had a positive attitude and a willingness to provide what ever services were required . Their professionalism was really appreciated . Maryann W
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2018 03:09 PM


 Thank you for taking the time to share your experience with us and  your kind words.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WN
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William N.
Elkton, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Oil changes are completely priced, especially when the excellent car wash is included.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/04/2018 12:03 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Happy to hear you enjoyed your complimentary hand car  wash.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SC
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Serapio C.
Palm Coast, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Need a bigger more comfortable waiting area.
Sitting area too narrow and close up.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/04/2018 05:02 AM


 Thank you for sharing your experience with us and the 5 star rating. As we continue to grow we are always looking to upgrade and improve.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RS
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Rosemary S.
Hastings, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing Dealership
Everyone here is amazing!! Even my car salesman Jose!! They are always happy and friendly!! I even got a call from my salesman on my birthday!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2018 05:39 AM


 Thank you for taking the time to share your experiences with us at Hyundai of St. Augustine and Happy belated Birthday from all of us in service and parts.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LC
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Lisa C.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service for a great price.
I trust Hyundai to service my car. They make recommendations without pressure. Nice waiting area with tv and snacks.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/31/2018 04:45 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellence Again
Excellent service and great customer relations.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/30/2018 05:34 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
YS receive great service at Hyundai of St. Augustine. Everyone is super-friendly and competent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 01:55 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always friendly cleanliness
Jenner great customer service representative
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:44 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BT
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Beverly T.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service, on time with appointment.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:42 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:40 AM


Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MS
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Matthew S.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good again
Work was done well by the crew. Only problem is the computer keeps calling me the part is in and wants an appointment. Problem is job was already done. I told the girl I called to unplug the compute and reboot it.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/25/2018 11:31 AM


 Thank you for taking the time to share your service experience with us and bringing the parts calls to our attention. Our parts manager is working on getting this process corrected.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VB
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Vicki B.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GOOD SERVICE
I always feel comfortable bringing my Entourage to Hyundai....good service, helpful associates and I always feels that they really check out my car and make good recommendations on keeping it running well.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2018 11:32 AM


 We greatly appreciate you taking the time to share your service experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2013 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine Service
Good experience
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2018 08:57 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. Please let us know how we can improve to earn a 5 star rating on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SQ
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Sharon Q.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous
I am always impressed by the courteous and prompt attention by all of the service area employees. Theyvall go the extra mile. And the warm cookies aren't bad either.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2018 08:56 AM


 We appreciate reading your kind words and continued loyalty to Hyundai of St. Augustine. We agree, the freshly baked cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Orange Park, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!
As always, Hyundai of St. Augustine came through with excellent service. They took care of routine maintenance (oil change, tire rotation, etc.), repaired a steering column issue and performed a recall repair, all at a very reasonable price.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2018 08:54 AM


Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.