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SureCritic / Concesionario Hyundai / Murdock Hyundai Lindon / CHRISTOPHER J HAWLEY
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CHRISTOPHER J HAWLEY

Assistant Service Manager
Murdock Hyundai Lindon
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(14 reviews)
68

Reseñas de CHRISTOPHER J HAWLEY

JB
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Jeremy B.
Las Vegas, NV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
10
Categoría: Service
Very professional and knowledgeable
Chris did a nice job helping me out and explaining what was going on with my car. He was very professional and knowledgeable. Thank you!
Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
KB
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Kalli B.
Las Vegas, NV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
10
Categoría: Service
Maintenance
I had excellent service. Chris was very helpful. I would definitely go back.
Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
PJ
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Preston J.
Lehi, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
10
Categoría: Service
Great Service
Chris did a great job listening, first, to what issues I'd been having with my car. He then listed options for each issue and provided quotes/estimates. When I had concerns about pricing, he was very understanding and helped establish priority of service.
Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
CB
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CARLI B.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2022
10
Categoría: Service
MAINTANCE SERVICE
GREAT AND FRIENDLY SERVICE FROM THE SERVICE DEPARTMENT!
KARI M. de Murdock Hyundai Lindon respondió el 03/31/2022 10:13 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
SR
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SARAH R.
American Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
10
Categoría: Service
RECALLS
GREAT SERVICE, WAS IN AND OUT WITHIN PROMISE TIME
KARI M. de Murdock Hyundai Lindon respondió el 03/29/2022 09:54 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
RR
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Ricky R.
American Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2022
10
Categoría: Service
Maintenance
Chris was very helpful and a great service advisor.
KARI M. de Murdock Hyundai Lindon respondió el 03/28/2022 05:57 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
KB
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Kaytlin B.
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2022
10
Categoría: Service
Maintenance
They were super quick! Chris was super helpful and answered any question I had
KAISHA R. de Murdock Hyundai Lindon respondió el 03/26/2022 08:20 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
JF
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Jennifer F.
Lindon, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
10
Categoría: Service
Service
Timely and professional
KAISHA R. de Murdock Hyundai Lindon respondió el 03/26/2022 08:20 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
CH
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CHRISTOPHER J H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
10
Categoría: Service
OIL CHANGE SERVICE
CHRIS GOT ME IN AND OUT SWIFF AND QUICKLY
KAISHA R. de Murdock Hyundai Lindon respondió el 03/23/2022 09:13 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
Cliente verificado
Orem, UT
2015 Hyundai Santa Fe Sport
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
3
Categoría: Service
DISHONEST
Took vehicle to perform lifetime oil change and mentioned a random vibration when step on brakes It has been there for two years. They came out and told me I had deep grooves in my rotor and needed to have the rotor and pads replaced. It didn't seem right to me because my brakes have NEVER made any noise and my vehicle stops smoothly. Took my vehicle to another mechanic and he looked at brakes and didn't find anything wrong with pads or rotors, no deep grooves. Was told they would last another 30-50.000 miles. He said the random vibration was a computer/engine thing. Had nothing to do with the brakes.
Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
GL
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Garry L.
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2022
10
Categoría: Service
Fixed my car issues
My car was having problems, but chris resolved my issues and gave me better pricing and a time frame than most places
KAISHA R. de Murdock Hyundai Lindon respondió el 03/21/2022 12:33 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
Cliente verificado
Richfield, UT
2021 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Customer Service!
The service department understood my situation, and we're willing to work with my schedule, and traveling distance to get my car the service it needed.
KAISHA R. de Murdock Hyundai Lindon respondió el 01/07/2022 12:14 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
KC
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Kate C.
Cedar Hills, UT
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
I brought the car in with no previous appointment and was treated royally.
KARI M. de Murdock Hyundai Lindon respondió el 01/03/2022 06:22 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
RW
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Richard W.
Provo, UT
2021 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Product - Excellent Service
The staff at Murdock Hyundai-Lindon has been extremely personable from the front door clear back to the cashier, service, and parts departments. Nevertheless, it has not always been a perfect ride and we have also experienced glitches along the way. While these bumps have led to some unfortunate extra trips, employees have made every effort to smooth over the rough spots.

Furthermore, some of the delays were the result of service personnel discovering that parts ordered for our Palisade were not the proper parts. As a result, employees diligently exercising due diligence in catching these errors before installation, actually increased our trust in the quality and professionalism of the repairs being performed.

With every return visit, we increasingly appreciate the choice we made to purchase here at Murdock Hyundai.
KAISHA R. de Murdock Hyundai Lindon respondió el 12/20/2021 01:49 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CH
CHRISTOPHER J HAWLEY
Assistant Service Manager
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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