CHERYL BUCK

 We thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

 Thank you for taking the time to share your 1st service experience with us and the 5 star rating.
Happy Thanksgiving to you from all of us at Hyundai of St. Augustine

 Thank you for speaking with Cheryl today. Our sincere apologies that we failed to deliver the service experience you have enjoyed in your previous visits. We take our customer service seriously and appreciate your feedback.

 Thank you for sharing your kind words with us and the 5 star rating.

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you for sharing your kind words with us and the 5 star rating.

 
 Thank you for speaking with Cheryl today and bringing this to our attention. Our parts manager will be updating his processes to inspect for recall parts versus appointments. Again, our apologies for any inconvenience this may have caused.

Thank you again, if Cheryl's follow up was to your satisfaction, a re-score to the original survey would be greatly appreciated.

 We thank you for sharing your kind words with us and a five star rating.

 Your kind words sharing your service experiences with us are greatly appreciated.

Thank you for taking the time to speak with me today. Once again, my sincere apologies for any misunderstanding for the miscommunication from the technician. I personally have always enjoyed visiting with you and hope to see you again. Please contact me directly if I may be of further assistance.


Sincerely,
Joe King
Service and Parts Director
Joeking@hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

  We appreciate you taking the time to share your kind words with us and the 5 star rating.

  Thank you for the 5 star rating and taking the time to share your kind words with us.

 Thank you for taking the time to share your kind words with us and the 5 star rating.

 We thank you for the 5 star rating and your kind words.

 
 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank your for sharing your experience with us. Our sincere apologies for the uncharacteristic amount of time it took to complete your service. Cheryl will be reaching out to you.

Thank you again. If Cheryl's follow up was to your satisfaction, please re-score the original survey.

 Thank you for taking the time to share your kind words with us. I hope you make it a point to stop in say hello when you are in town.

 Thank you for taking the time to share your experiences with us and your long time loyalty to Hyundai of St. Augustine.