CB

CHERYL BUCK

Hyundai of St. Augustine

Calificación General

4.8

(934 reviews)

100

Reseñas de CHERYL BUCK

JF

Jack F.

St. Augustine, FL

2014 Hyundai Santa Fe S

11/27/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

A rare combination, when you find a excellent product and a Service Department that knows how to keep the Customer happy!

Another good job even though I didn't have an appointment.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/28/2017 05:40 AM

We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Happy Holidays from all of us!!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

HF

Heather F.

East Palatka, FL

2017 Hyundai Tucson

11/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service

I travel alot so I'm in the service department often everyone is always so nice and I was excited to receive a nice surprise of a free oil change because of the hurricane thank you!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/25/2017 12:13 PM

We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

GR

Glenn R.

Elkton, FL

2017 Hyundai Santa Fe S

11/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

friendly

great

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 03:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

CC

Charles C.

Saint Augustine, FL

2017 Hyundai Sonata

11/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

outstanding and timely service

everything was perfect-thanks

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 06:11 AM

Thank you for sharing your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

DB

Donna B.

St. Augustine, FL

2017 Hyundai Santa Fe

11/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

happy customer

Excellent service writer, excellent service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 06:09 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

RS

Robert S.

St. Augustine, FL

2013 Hyundai Elantra Gt

11/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Not

Service is great but can't recommend Hyundai as I am a victim of the fuel scam and the never ending class action law suit

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 06:08 AM

Thank you for the 4 star rating, please do let us know how we can improve to earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

DZ

DENNIS Z.

2015 Hyundai Sonata

11/21/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellence Personified

Quick, efficient, professional in all respects.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 06:22 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

St. Augustine, FL

2013 Hyundai Elantra

11/21/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sun visor replacement

I went to the dealership to have a sun visor replaced and the work was done correctly but my biggest complaint is that I had an 11:40 appointment and they did not even begin to work on my car until 12:40.

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 02:36 PM

Thank you for sharing your service experience with us. Our apologies for the amount of time to complete your services. Cheryl, your service consultant will be following up with you.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

GM

George M.

Ormond Beach, FL

2011 Hyundai Santa Fe

11/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service evaluation

Very Good. Car wash took too long.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 06:21 AM

Thank you for taking the time to share your service experience with us. Our apologies for the extra time for the complimentary service wash.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

JS

John S.

St. Augustine, FL

2017 Hyundai Santa Fe S

11/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai of St Augustine...Where the rubber meets the road!

I've been purchasing Hyundai vehicles for myself, wife and family members for several years now. I've purchased and leased new vehicles and always take my vehicles in for genuine Hyundai of St Augustine Service. The service guys and gals are top notch professional folks and have never let me down. They always go a step beyond! The sales staff headed up by Jimmy is the best. I've personally dealt with Randy Selph who is always ready and willing to go the extra mile to help. Kudos to all the staff at St Augustine...They are a professional outfit that REALLY DO earn your loyalty!!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 02:24 PM

We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

We are thankful to have such wonderful guests, Happy Thanksgiving from all of us here.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Saint Johns, FL

2017 Hyundai Tucson

11/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change and car wash shouldn’t take almost 2 hours .

Always have good service here ,just need to expedite an oil change and wash .

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 02:20 PM

Thank you for sharing your service experience with us. Our apologies as the car wash was very busy that day.

Happy Thanksgiving to you from all of us in service and parts.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

St. Augustine, FL

2015 Hyundai Azera

11/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Service done in timely manner and as always treated with utmost respect.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:12 AM

We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

RL

Roger L.

Satsuma, FL

2013 Hyundai Tucson

11/18/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service department with integrity

I’ve been a customer for 2 years. Hyundai of St. Augustine has never tried to sell services i didn’t need.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:11 AM

We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

Happy Thanksgiving from our Service Team

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

VL

Valulink L.

Louisville, KY

2013 Hyundai Azera

11/18/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great people deliver great service

I'm always satisfied with the service I receive at Hyundai of St Augustine.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:10 AM

We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

CM

Carl M.

Palm Coast, FL

2011 Hyundai Sonata

11/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

This dealership is OK

I brought the car in for repair, and it was repaired. No drama. Very high repair cost, but all dealers charge the same.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 01:58 PM

Thank you for taking the time to share your experience with us. Cheryl, your service consultant will be following up with you.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

EA

Elizabeth A.

Saint Augustine, FL

2016 Hyundai Tucson

11/17/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

friendly and courteous

nice

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/17/2017 08:13 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

MN

Martin N.

Miami, FL

2015 Hyundai Santa Fe S

ReScore Reseña™

11/15/2017

Cliente Verificado

Categoría: Service

service

service

Recomendado

Empleados con los que trabajó

VB

Vicki B.

St. Augustine, FL

2007 Hyundai Entourage

11/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

GOOD SERVICE AND HELPFUL PERSONNEL

EXCELLENT

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/15/2017 12:00 PM

We appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

LS

Lisa S.

Palm Coast, FL

2017 Hyundai Santa Fe S

11/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Car

Good service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/15/2017 07:55 AM

Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

WG

WILLIAM G.

2017 Hyundai Santa Fe S

11/14/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

quality service, friendly and personable service agents.

Great service, Sheryl is always super nice and friendly, plus she always goes over the entire transaction. Was not expecting the Hurricane "treat"

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/15/2017 07:52 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
We are blessed to have Cheryl as a vital member of our service team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

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