CB

CHERYL BUCK

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

SC
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Sharron C.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Syaff
Shawn in the service area is the primary reason I go to the dealership he does an outstanding job on my car
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2016 07:36 AM

Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. We agree, Shawn is a tremendous technician and a valuable member of our team.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Saint Johns, FL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
All of the employees are so friendly when I visit your dealership
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/06/2016 07:03 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RS
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Robert S.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/01/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people
Please let the web,that sends me reminders that my service was performed.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/04/2016 12:06 PM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

SC
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SUZANNE C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Service Department makes this dealership GREAT!!
Thanks to Hyundai of St. Augustine for the great relationship. I'm on my third Sonata and it's the dealership that keeps me coming back to the Hyundai brand.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/30/2016 02:43 PM

Thank you for your very kind words and continued loyalty to Hyundai of St. Augustine. Reviews like yours puts a great big smile on our faces. Thank you for being a part of our Hyundai family!

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

KW
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Karen W.
Saint Augustine, FL
2011 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Its the philosophy of excellent service and excellent people to carry it out.
I never even mind coming in for service. It's quick and always done well, the chairs are comfortable, there is a smoking area (outside) and cold sodas. What is not to like??? Yeah!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/30/2016 02:15 PM

We sincerely appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Cheryl really enjoys reading your comments.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Efficient, pleasant, very helpful. Love the car wash!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/29/2016 08:52 AM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

EL
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Eduardo L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service Dept.
Service dept did a great job with my Tucson. Also had a loaner ready for me so I wouldn't miss work. Thank you Mrs. Buck.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/29/2016 05:35 AM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Mrs. Cheryl Buck says you are very welcome.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

KM
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Kenneth M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 07:57 AM

We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RS
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Richard S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Knowledgeable and nice
Personal service and precise knowledge of the car and the service it requires makes going to Hyundai of St Augustine worth it.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 07:54 AM

We appreciate you taking the time to share you service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

TW
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Thomas W.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
excellent
Hyundai of St. Augustine were great but the towing took way too long. They were professional and most helpful.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 07:50 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are sorry to hear the road side assistance took so long.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

ML
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MARK L.
Hastings, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly , efficient, competitive service rates.
oil change, balance and rotate. Throw in a free wash and vacuum what's not to like? All in about an hour.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 06:58 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JO
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JAMES O.
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mr
See comments above
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/25/2016 02:25 PM

Thank you for taking the time to rate your service experience with us.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DH
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Dorothy H.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service At Its Best
What makes Hyundai of St. Augustine stand out is the superior customer service its team provides, from first obtaining the vehicle right through servicing. John H.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/25/2016 02:05 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We enjoy reading your kind words.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

WM
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Willie M.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The personal
A friendly, but professional atmosphere.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/25/2016 01:59 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JG
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John G.
Palm Coast, FL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routines plus extra
I needed the standard oil change/50,000 mile checkup but also was having some issues with a tire, the push buttons on the radio and air conditioner noise. All three concerns were addressed efficiently with little to no cost. I just wish they wouldn't stock those delicious chocolate glazed donuts in the waiting room. How's a girl supposed to keep to her diet with those things sitting there? :)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/24/2016 01:49 PM

We thank you for taking the time to share your service experiences with us. We agree, Cheryl is wonderful and so are the chocolate donuts.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

KC
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Katherine C.
Flagler Beach, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/24/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall Wipers Trip
Experience was good, no issues....they are always nice to me....
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/24/2016 01:34 PM

We appreciate the kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil and filter change
Good job. Will be back
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/23/2016 02:07 PM

 We thank you for taking the time to share your service experience with our service department and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very easy to work with, no BS
6 out of 5 stars all the way around
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/23/2016 02:02 PM

We thank you for your kind words and continued loyalty to Hyundai of St Augustine. We understand you drive a good distance to service with us and sincerely appreciate your loyalty. Please remember to check your emails for special coupons we send out.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

HV
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Howard V.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service Dept
EXCELLENT TRAINED TECHNICIANS, FRIENDLY SERVICE EXPERIENCE
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2016 01:51 PM

Thank you for your kind words and sharing your service experiences with us. Your continued loyalty to Hyundai of St Augustine is greatly appreciated.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DS
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David S.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
T
Friendly staff and excellent service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/20/2016 05:41 AM

 We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.