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CHERYL BUCK

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

Reseñas de CHERYL BUCK

Cliente verificado
Saint Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I have always found the service department to be very helpful. Always gets the work done in a timely manner and correctly
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 08/02/2017 06:29 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
DF
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Deborah F.
Palm Coast, FL
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Hyundai dealership
great service, honesty about services need for my car, and fair prices for work done
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 08/02/2017 06:27 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Cheryl will definitely appreciate your review.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
AG
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Anthony G.
Palm Coast, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
People like your service technician miss corners did a great job
Service technician oh Connor did a great job she is what it's all about
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2017 11:51 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
DH
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Dave H.
Elkton, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love my Elantra -- and my dealer. Good service -- with a smile
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2017 11:43 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
JE
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John E.
Saint Augustine, FL
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recent Service Visit
Friendly, courteous and very knowledgeable service team, had parts in stock, fixed the problem. Comfortable waiting room, shuttle available, courtesy wash and vacuum, I have yet to be disappointed. Thanks
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2017 06:06 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
WD
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Winnifred D.
Jacksonville, FL
2014 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thanks
Thanks, helpful staff!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2017 06:05 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Elkton, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people are so nice and accomplished in what they do
Thank you
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2017 06:04 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
JL
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Joseph L.
Palm Coast, FL
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service employees
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2017 02:59 PM


We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
Cliente verificado
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Campaign 163
Customer service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2017 10:26 AM


Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St. Augustine.


Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
RF
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Richard F.
Saint Augustine, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick , Easy and Friendly
First service on a lease.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2017 06:21 AM


We thank you for taking the time to share your first service experience with us and welcome to the Hyundai of St. Augustine Family.

Thank you to all of wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Palm Coast, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/26/2017 01:46 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
AS
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Allan S.
Jacksonville, FL
2012 Hyundai Elantra
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/25/2017
cliente verificadoCliente Verificado
Categoría: Service
good place
Everyone gets slammed from time to time...it's impressive that they care enough to want to keep improving their rating, with personal contact.
Recomendado
Empleados con los que trabajó
CB
CHERYL BUCK
AS
gravatar
Allan S.
Jacksonville, FL
2012 Hyundai Elantra
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/25/2017
cliente verificadoCliente Verificado
Categoría: Service
good place
Everyone gets slammed from time to time...it's impressive that they care enough to want to keep improving their rating, with personal contact.
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/24/2017
Tipo de Servicio: Maintenance
Categoría: Service
hopefully a freak occurrence
Got tires, but not the ones I'd been told about (and quite a bit more expensive), since they weren't on-hand.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/25/2017 06:43 AM

Thank you for sharing your experience with us and speaking with Cheryl today. Our sincere apologies for the tires not being in stock. We appreciate your continued loyalty and value you.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
CO
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Christine O.
Hastings, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
I had an issue with my car right before a Holiday! I called in a panic and spoke to Cheryl she helped me immensely and was so kind.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2017 03:31 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
GG
gravatar
Gary G.
Palm Coast, FL
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Santa Fe
personal service, they go out of their way to solve the problem
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2017 03:35 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
LL
gravatar
Lester L.
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service!!!
Great customer service!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/19/2017 12:55 PM

We thank you to for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
GM
gravatar
George M.
Ormond Beach, FL
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very Good Service
Excellent Service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/19/2017 12:55 PM

We thank you to for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
SN
gravatar
Smiljana N.
Jacksonville, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Profesial team
Excellent service from start to finish. Love it!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/18/2017 06:03 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
RK
gravatar
Richard K.
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Prompt, professional, completly satisfied
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/17/2017 12:09 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
DN
gravatar
Donald N.
Palm Coast, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
a cut above in all respects lead by Andrew DiFeo
Would not hesitate to recommend to anyone
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/17/2017 10:04 AM

 
 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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