CB

CHERYL BUCK

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

PM
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Paul M.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Staff that treats us with respect and we can trust.
Excellent, dependable service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2016 05:47 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

GL
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George L.
Hernando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place
From my initial purchase of my 2010 Santa Fe to the numerous service visits, both in warranty and out, every experience pleasurable. This time was no exception! No high pressure, no trying to "over sell", each time was handled with dignity. Thanks, Geo
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/22/2016 02:11 PM

 Thank you for taking the time to share your service experiences with us Mr. Laminack. We understand you drive quite a few hours just to service with us and appreciate your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RL
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Robert L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Location
It is where I bought my car and I gtruct their work and it is convenient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/22/2016 07:40 AM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

MZ
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Mary Z.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always get great service
Cheryl is the best. She is always professional and knowledgeable and I feel she genuinely wants to give each customer the best service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/22/2016 07:37 AM

We appreciate your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We all agree, Cheryl is the Best.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DK
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David K.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The very best....excellant
Problem fixed car washed & vacked in less than an hour......wow what service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/22/2016 07:32 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RB
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Robert B.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
IN A WORD-PROFESSIONAL!!!!
THE BEST
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/19/2016 02:35 PM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JP
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JIMMIE P.
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service
Great personal
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/19/2016 05:30 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

ED
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Eugene D.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
It a very valuable team. At St. Augustine Hyundai!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/19/2016 05:29 AM

We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

NH
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Norman H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick, friendly service
1 st experience with service dept. and very pleased. Staff was friendly, knowledgable and quick. Received vehicle back after complimentary car wash & vac. Impressed, as had Cadillac in past and "never" received wash/vac! Thankyou..........
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/19/2016 05:26 AM

Thank you for your kind words and welcome to our Hyundai of St Augustine family.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

KF
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Karen F.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Appointment
At Hyundai of St. Augustine the Service Department is prompt and efficient as far as making your appointment and keep to it. The mechanics not only do what is required but see if their is something else that needs attention either at the time or later down the road. Our car runs great. After the service we took a trip to South Carolina and got 41 miles to the gallon on our 2014 Elantra. Bravo! Service Dept.!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2016 01:01 PM

We sincerely appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

TW
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TERRANCE W.
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Convenient and easy to schedule appointments.
Friendly, courteous service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2016 07:23 PM

We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Saint Johns, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always the same great service
Always explained well
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2016 07:21 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

MM
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Michael M.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
well maintained and staffed; I felt they were capable and took care in servicing the car.
They were prompt, courteous, and fully informed me about the state of my car. Did what they said they would do in the time they indicated it would take.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2016 07:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

VC
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Valerie C.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service and always professional but friendly. Thank you
I always receive warm welcomes and great customer service in a timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:42 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. It is our pleasure providing excellent service to all of our valued guests.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JP
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
On time as promised
Good job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

AT
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Amron T.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
They met my car's needs, and more!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:28 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

MF
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Martin F.
Ponte Vedra Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people.
Very efficient and we'll run shop.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:26 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is Outstanding.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DD
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Darlene D.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Cheryl Buck, Randy Self and their great customer service.
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/12/2016 05:11 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is tremendous. Great Job Cheryl!

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

LD
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Leonard D.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Leonard De Baun
Everything was Super
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/10/2016 02:37 PM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

EL
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Eduardo L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super Quick Service
Love the super quick oil change and tire rotation. I guess it wasn't quick enough...I had enough time to test drive a new Santa Fe, and with the help of Shawn Hays and Jimmy Feliciano, I came for a an oil change and left with a 2017 Santa Fe. ....go figure.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/10/2016 05:33 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Congratulations on your new Santa Fe.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.