CB

CHERYL BUCK

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

EB
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Ellen B.
East Palatka, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quality customer service
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/09/2017 09:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KM
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Kenneth M.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice people
Bought four vehicles at this dealer since 2012
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/06/2017 07:48 AM

Thank you for sharing your experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GA
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
a nice clean place and the people are frindly
Did not try to sell me any service that I did not need
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/05/2017 02:40 PM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

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Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They do it right the first time
Appointment system works great. Comfortable waiting area. Service works is the best.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/04/2017 06:08 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent, friendly service.
Cheryl was my service advisor and excellent in communication and helpfulness. Sales also helped to pair my iPhone with the car's bluetooth. Quite different from Daytona where I feel integrity is in question.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/04/2017 06:04 AM

 Thank you for taking the time to share your service experience with us at Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DZ
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another home run.
Excellence personified.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2016 01:49 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DB
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Donna B.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy customer
Grwat customer service reps and great work. Always trustworthy
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2016 05:45 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Still the Best!
This is the best dealership that we have ever used. We must be really pleased because this is the 7th car we've gotten from this dealership and we always use them for all of our maintenance and service needs. One of the reasons we keep coming back is our salesperson Randy - he's great!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2016 05:40 AM

Thank you for taking the time to share your experiences with us at Hyundai of St Augustine. We agree, Randy is Great!
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HP
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Henri P.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Rapid and first class service
Complete satisfaction
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2016 05:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JD
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John D.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wiper blades
Service fixed them on the spot. Efficient, courteous, and accommodating.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/23/2016 01:46 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Orange Park, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
No pressure sales or service
I have just purchased my second Santa Fe Sport from this dealship and would definitely recommend their business to anyone that wants a no hassel deal and excellent service from people that seem to care about good customer service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/23/2016 06:31 AM

Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. Congratulations on your new Santa Fe. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PL
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Plezzie L.
East Palatka, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
First service maintenance for my new car
Everyone was so nice and helpful being an older woman it made me feel relaxed A woman at the desk took time to come and go over all paper work with me so I could understand what they had serviced and she did it without making me feel like it was a problem for her
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/23/2016 06:30 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Yep
Whoot
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/23/2016 06:35 AM

Thank you for the 5 star rating and whoot! We appreciate your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LP
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Leila P.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil & Filter Change
Arrived early, processed through, and the work was completed. Wait time was short. Courtesy inspection indicates that vehicle is in great shape.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/22/2016 12:33 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WG
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William G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2016
cliente verificadoCliente Verificado
Categoría: Service
New Car
Randy was extremely helpful to me and my wife as we chose a new Santa Fe. He went out of his way to make the transaction smooth and efficient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/21/2016 06:22 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, Randy is a tremendous asset to our organization. Congratulations on your New Santa Fe.

Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PK
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Service is always done efficiently & in a timely manner. Emplyees are very nice & friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/21/2016 06:20 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RA
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Robert A.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Joe King always makes us feel welcomed!! Amazing service!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/21/2016 06:16 AM

Thank you for your sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/19/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly atmosphere !
Service department greeters and service advisors go out of their to accomodate customers.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/19/2016 02:18 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service Dept. Fast service.
Always a nice experience. Thank you Hyundai Service Dept for taking good care of my new Santa Fe.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/19/2016 06:09 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

FL
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Frank L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
good cars, good service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/19/2016 06:04 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.