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CHERYL BUCK

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

Reseñas de CHERYL BUCK

KA
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Kenneth A.
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People seem to care about the customer
Excellent job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/17/2017 07:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
IN
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Ingeborg N.
Saint Augustine, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Inge Nierenberg
As always, friendly, efficient, professional and timely service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2017 12:22 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best Dealer Ever
Had great service from friendly and professional associates. Will have all my service done at this dealership. Keep up the good work. Thanks.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2017 06:00 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
GH
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George H.
Saint Augustine, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
friendly fast and efficient.
I'll be back.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/11/2017 02:40 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
CM
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Clinton M.
Palm Coast, FL
2016 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The employees
Absolutely
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/11/2017 08:14 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
CG
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Carmen G.
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of St Augustine
Friendly and knowledgeable staff, writers are thourough in their explanations of what is to be done and then what was done.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2017 09:40 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SM
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Susan M.
Ponte Vedra Beach, FL
2017 Hyundai Tucson
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
seems like the same probelm they had with the 2016 models
wrote it on prior page
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2017 12:20 PM

 Our apologies for the issues you are still having with your vehicle. Cheryl, your service consultant will be reaching out to you to assist you further. Thank you for your kind words and we appreciate your patience with this concern.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
JC
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James C.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Timely, Courteous and Professional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2017 06:50 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
Cliente verificado
Jacksonville, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
1/st service
Great service from very friendly staff. service performed in a very timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2017 06:50 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KR
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Kenneth R.
Saint Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great customer service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2017 06:23 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
LH
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Linda H.
Saint Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai St. Augustine Service
Service was easy to schedule, prompt & thorough.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/07/2017 10:08 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
JV
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JOSEPH V.
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent service staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/06/2017 05:47 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MY
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Manila Y.
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service
I would definitely recommend this place to everyone.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2017 12:16 PM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
NB
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Nancy B.
Saint Augustine, FL
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Zzzzzzzz
Xxxxxxxx
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2017 05:51 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
CP
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Charles P.
Palm Coast, FL
2015 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Better than the rest!
They cleaned my car well and did all inspections well.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2017 05:52 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
JV
gravatar
Judy V.
Saint Augustine, FL
2014 Hyundai Tucson
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Scary
Went in for oil change changed 2 filters told them to check everything. They did. Iwas told would need 2 back ties eventually but they were ok for road trip. Driving down I 10 tire blows out. Thank God my husband was driving. I may go back to south Florida for future repairs where I leased the car
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/03/2017 02:03 PM

Thank you for taking the time to share your service experience. I am sorry to hear about your tire blow out and happy to hear you were okay. The tires were inspected for you and found to be in the yellow (4-5/32") which by industry standards is still safe to drive on. Of course all of our guest's safety is our main concern. Unfortunately, tire blow outs can and do happen regardless of how much tire life is left and once again, we are happy nobody was injured. Please contact me personally if you would like to discuss this further.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!

Sincerely,
Joe King
Service and Parts Director
Joeking@hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
BJ
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Barre J.
Saint Augustine, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
the people that work there treated everybody that was at the dealer ship
The people that work at the dealership
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 11:56 AM


We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
WS
gravatar
William S.
Jacksonville Beach, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good customer relations
Friendly and punctual greeting. Good and timely service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:16 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
RL
gravatar
Roger L.
Satsuma, FL
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honest, Quality work
Service representatives do a great job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:15 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
ML
gravatar
Mary L.
Saint Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT PEOPLE GREAT SERVICE
The people here are always helpful and ready to answer my questions. They get me in and out in no time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:11 AM



Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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