CA

Cheyanna Angevine

Service Advisor

Ken Garff Hyundai Surprise

Calificación General

4.9

(600 reviews)

78

Reseñas de Cheyanna Angevine

Cliente verificado

Waddell, AZ

2019 Hyundai Santa Fe

07/21/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fast and professional service!

Fast and professional service! I wish they still were doing the oil change punch cards. It was one of the main reasons I liked going here.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/22/2020 01:14 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

DC

Diana C.

Buckeye, AZ

2018 Hyundai Elantra

07/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Crew

Ur crew is so friendly. I like going there

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/21/2020 09:03 AM

Hi Diana
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2018 Hyundai Elantra

07/16/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They make sure your in good hands

They did an good job

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/16/2020 03:19 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

MM

Marina M.

Surprise, AZ

2011 Hyundai Sonata

07/14/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Everybody was great. They had to push my car into the service area and the kid who picked me up was kind enough to follow me to my dads to drop his car off. They were all very good

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/15/2020 08:48 AM

Hi Marina
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

TP

Thomas P.

Buckeye, AZ

2020 Hyundai Palisade

07/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service visit

Cheyanna is very knowledgeable and professional. She did a great job handling my service requirements.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/13/2020 09:19 AM

Hi Thomas
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

MM

Michael M.

Peoria, AZ

2018 Hyundai Elantra

07/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Done in less time than told. Personable great service.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/13/2020 09:40 AM

Hi Michael
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

VY

Virginia Y.

Twentynine Palms, CA

2018 Hyundai Santa Fe Sport

07/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

costomer service

very friendly, respectful and very knowledgeable

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/10/2020 08:16 AM

Hi Virginia
I wanted to reach out to you and thank you you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Phoenix, AZ

2018 Hyundai Elantra

07/09/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service is Great. Sales still has some work to do.

First, Let me say the service department is run very well at this dealer. Anytime I have brought in anything, the staff is very friendly and they get things done. Although this review is about the service department I do have to say this. I purchased two vehicles here in 2017 and 2018. I didn't get any kind of discount for the purchase of my second car which is absurd. Secondly, in the last three years, I have never gotten a call about how our vehicles have performed as a follow up to the sale, from the sale staff. I hope some things have changed, but in my opinion, right now, if I had to or wanted to buy another Hyundai, it probably would not be from this dealership.

No Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/09/2020 03:08 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Sun City West, AZ

2015 Hyundai Elantra

07/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

good job

good job

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/09/2020 12:17 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Sun City West, AZ

2008 Hyundai Veracruz

07/08/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Car repair

Work done as agreed at the price quoted.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/09/2020 08:56 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2012 Hyundai Elantra

07/03/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

When I got to the dealership I waa greeted right away. They were able to take my car in for repair and kept me up to date on the status. I will always bring my car back here.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/06/2020 08:39 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

TL

The L.

Wickenburg, AZ

2018 Hyundai Tucson

07/03/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Air Conditioner problem

Always friendly and helpful. Easy to get in

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/03/2020 03:33 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

GF

Gary F.

Buckeye, AZ

2015 Hyundai Santa Fe

07/03/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service Department

Came to the dealership for an oil change and to check a potential cooling leak on my 2015 Santa Fe.
Service coordinator came back to me within 30 minutes with good and bad information.
Oil change no problem. Bad news was my water pump was leaking and needed replacing.
Good news (thanks to Hyundai extending my warrantee by three months due to the Covid virus) that they would replace it free. My warrantee was about to expire within four days. No problem. Rodeo and Hyundai stand behind their product.
Received a courtesy car without asking while they waited for the part and made the repair that same day.
I could not ask for better service. Rodeo Hyundai - provide a great product, stand behind their cars and take care of their customers. First rate organization. I understand why they repeatedly win awards for their service.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/03/2020 12:37 PM

Hi Gary
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

AB

Alan B.

Surprise, AZ

2016 Hyundai Genesis

07/03/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Cheanne

none

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/03/2020 08:24 AM

Hi Alan
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

FT

Francis T.

Surprise, AZ

2019 Hyundai Santa Fe

07/02/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Car service

Quick and efficient service and clean facility

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/02/2020 01:51 PM

Hi Francis
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

BW

Brian W.

Glendale, AZ

2017 Hyundai Veloster

07/02/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Cheyenne was my service person and did an excellent job. I knew what the issue was with my ac, but she entertained me by listening. Even got me back to get it fixed after the part came.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 07/02/2020 01:36 PM

Hi Brian
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

CB

Charles B.

Surprise, AZ

2014 Hyundai Santa Fe Sport

06/30/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service department

Excellent service

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 06/30/2020 08:36 AM

Hi Charles
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

BH

Bill H.

Marysville, WA

2015 Hyundai Elantra

06/25/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

customer service

Was very happy with my service rep she went out of her way to keep me informed on the progress of my repairs, and would recommend your Hyundai dealership to anyone.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 06/25/2020 01:36 PM

Hi Bill
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

JG

John G.

Surprise, AZ

2016 Hyundai Tucson

06/22/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very friendly and was out of there quickly.

Cheyene was very helpful during my time at service department.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 06/23/2020 08:13 AM

Hi John
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

PG

Patrick G.

Buckeye, AZ

2016 Hyundai Tucson

06/21/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change on car

They always do a good job on my car very pleased with work and care for my car.

Recomendado

ALICE G. de Ken Garff Hyundai Surprise respondió el 06/22/2020 08:11 AM

Hi Patrick
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environemnt. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

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