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SureCritic / Concesionario Hyundai / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

Reseñas de Cheyanna Angevine

RW
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Russell W.
Surprise, AZ
2017 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Very good
Easy to work with, professional
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/21/2022 02:58 PM

Hi Russell,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.



 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Surprise, AZ
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/16/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Review of my Hyundai Service
Service department was professional and responded to my needs in a timely manner
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 02/17/2022 09:57 AM

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Goodyear, AZ
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Saturday afternoon
I really like how they remember my name when I pull in. I go on weekends mainly and I have no appointment do its not like they are expecting me
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/17/2022 03:17 PM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
RR
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Rodney R.
Buckeye, AZ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience
Very helpful and engaging service staff.
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/14/2022 10:34 AM

Hi Rodney,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Phoenix, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Quality service
They never fail to deliver both qualiter car maintenance and customer service
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/14/2022 10:33 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Buckeye, AZ
2022 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/11/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
7
Categoría: Service
Oil change
Good oil change
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
KG
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Ken G.
Surprise, AZ
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Routine Maintenance
The experience at Ken Garff Hyundai was exceptional. Checking in was prompt and very quick. Cheyanna was professional and friendly during the entire process. I normally dread having to take a car into a dealership for maintenance but this was a very pleasant experience overall and I will certainly not dread when I need to take my car back.
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/14/2022 10:32 AM

Hi Ken,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Phoenix, AZ
2022 Hyundai Palisade
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/11/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
1
Categoría: Service
Worst new car purchase/experience
Multiple service appointments to diagnose/resolve issue(s) on new purchase (2022 Palisade).
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/14/2022 11:00 AM

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
MH
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Mary H.
Buckeye, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
recall check up
i went in for the recall i left my car and they gave me a ride home to wait then came back to pick me up when it was fixed thank you for having the nicest people that drove me and employees that helped me
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/14/2022 10:29 AM

Hi Mary,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Surprise, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
6
Categoría: Service
Very good
Don't like doing these kinds of reviews
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/14/2022 10:28 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
RG
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Robert G.
Buckeye, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
professional
The only place I take my car
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/08/2022 12:51 PM

Hi Robert,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
WJ
gravatar
Wanda J.
Peoria, AZ
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
In for recall
Service was completed earlier than expected.
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/08/2022 10:50 AM

Hi Wanda,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Surprise, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Professional Customer Service!
I appreciate the professional, courteous service I received during the entire car repair process. They provided me a rental when repair took longer than expected so I didn’t have to miss work! Much appreciated!
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/04/2022 12:06 PM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Surprise, AZ
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Cheyanne service manager
Cheyanne was very helpful and got my needed service done in a timely manner.
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/04/2022 12:04 PM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
KG
gravatar
Kathy G.
Surprise, AZ
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
I received the work I expected to be taken care of
Satisfied...
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/02/2022 07:16 AM

Hi Kathy,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Surprise, AZ
2021 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
7
Categoría: Service
Great job!
Fast great on time service..
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 01/27/2022 01:46 PM

Hi Robert,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Goodyear, AZ
2021 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
I spoke to Victor regarding my paint warranty and was hoping I could find out more information and have my questions and concerns answered. Victor was informative, helpful and kind and resolved my issue promptly. He even went above and beyond and offered to fill my gas tank for me. I highly recommend Ken Garff Hyundai Surprise!
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Cliente verificado
Surprise, AZ
2021 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
very friendly and courteous
Service was done in the time frame they said it would be. Everyone is very courteous and the waiting area is very accommodating!
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 01/27/2022 12:42 PM



Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
DL
gravatar
Donald L.
Buckeye, AZ
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Helpful and knowledgeable
Cheyenne was very helpful in the service department. ARMANDO was a great person to work for in the sales department when we bought our vehicle
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 01/26/2022 06:19 AM

Hi Donald,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
GG
gravatar
George G.
Peoria, AZ
2022 Hyundai Palisade
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Cheyanna Did Well !
Cheyanna did well to ensure my service was taken care of to reflect the my expectations. Often
Empleados con los que trabajó
CA
Cheyanna Angevine
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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