CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

Cliente verificado
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
oil change
Prompt.

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2021
Tipo de Servicio: Maintenance
9
Categoría: Service
oil change
Excellent service. Staff was helpful.
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/16/2021 10:31 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

VE
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Veronica E.
Waddell, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
Fantastic job! i had the best advisor ever
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/16/2021 09:31 AM

Hi Veronica
Thank you so much for completing this survey. We appreciate you taking the time to  share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportuniy to earn a 5 star rating.

Empleados con los que trabajó

WP
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William P.
El Mirage, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great in every way
Waiting for outcome of engine issues? Recall not real positive what going to be done
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/12/2021 12:37 PM

Hi William
We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JW
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James W.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
My Experience
Very good service
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/12/2021 08:26 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Highly Recommend
Excellent service and professional staff.
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/11/2021 08:36 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last vsiit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

ER
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Emerson R.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/09/2021
Tipo de Servicio: Repair
10
Categoría: Service
Chayanne 5 star review
Hello to win it may concern Cheyenne was amazing helping me out with my car issue. I give her 10 out 10 stars. Cheyenne was very attentive and helpful this dealership should hire more like her.
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 08/10/2021 07:34 AM

5 START REQUESTED . THANK YOU

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154
Empleados con los que trabajó

MW
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Marcus W.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly and Honest
Love bringing in my vehicle, never a negative experience aside from the bill at the end. Any question I have is answered on the spot with relevant information and zero nonsense as well a smile on top of it.
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/09/2021 02:36 PM

Hi Marcus
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DO
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Dan O.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Very comfortable
Got my first free oil change. They checked out the Palisade completely, washed it and did the oil change in about an hour. Excellent personnel. Thanks. I’ll be back. Dan
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/09/2021 02:15 PM

Hi Dan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value yoiur feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DA
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Daisy A.
Wittmann, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best service in town!!
I have been coming to Rodeo Hyundai for almost 4 years and my Elantra is in excellent condition because of it!! Cheyanna at the service Department always makes me feel at home and the whole staff is just wonderful!! I highly recommend checking them out both for service and purchasing your vehicle!! Rodeo Hyundai rocks it!!!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/06/2021 12:44 PM

Hi Daisy
Thank you so much for completing this survey. We appreciate you taking  the time to share the experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

SN
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Stephanie N.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Rodeo Hyundai
Great place with professional staff. Very pleased overall :)
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/06/2021 12:37 PM

Hi Stephanie
Thank you so much for completing this survey. We appreciate you taking the time to share your experience  with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TM
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Tami M.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Christina and Chey are very professional and helpful
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/05/2021 08:15 AM

Hi Tami
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Glendale, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2021
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
I got a call from Victor, Service Manager with Hyundai Surprise, he reassured me that they'll do everything they can to satisfy my needs on my 2013 Elantra vehicle; free tow to the dealership and free diagnostic test, and also take care of the side mirror. So far things are looking good ☺️
Recomendado
Empleados con los que trabajó

DH
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Dieter H.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Helpful
Helpful
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/03/2021 08:21 AM

Hi Dieter
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Glendale, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2021
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
I got a call from Victor, Service Manager with Hyundai Surprise, he reassured me that they'll do everything they can to satisfy my needs on my 2013 Elantra vehicle; free tow to the dealership and free diagnostic test, and also take care of the side mirror. So far things are looking good ☺️
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/31/2021
Tipo de Servicio: Maintenance
Categoría: Service
Sabotage
To bring vehicle back in for more repairs.
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/02/2021 08:32 AM

 

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Empleados con los que trabajó

AP
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Albert P.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A good automobile for many people with varying life styles.
I am not a fan of Google!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/14/2021 01:23 PM

Hi Albert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

ST
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Scott T.
Surprise, AZ
2021 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Experience
Can’t say enough good things about Rodeo Hyundai an there staff.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/12/2021 02:02 PM

Hi Scott
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Review
Great service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/12/2021 08:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DM
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Dominique M.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The best !
They were awesome !
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/07/2021 01:30 PM

Hi Dominique
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

PN
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Pat N.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
Cheyanna went above and beyond what the other dealership that I went to earlier would do for me. You have won my business.

Patrick N.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/07/2021 08:48 AM

Hi Pat
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensrue our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

LG
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Linda G.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional and friendly
My service advisor (Cheyanna Angevine) was efficient, friendly and kept me informed of the service progress of my vehicle.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/07/2021 08:40 AM

Hi Linda
Thank you so much for completing this survey. We appreciate you shareing the experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.