CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

AK
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Andrea K.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service
I brought my car in for window tinting and maintenance after a 1600 mile trip. The service team was quick and courteous.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/08/2019 10:13 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

PS
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Peter S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Friendly, expert advice and service.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/08/2019 06:34 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Sun City, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Good service as always
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/07/2019 10:54 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

AE
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Alicia E.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
The employees were helpful and didn't make me wait long for the oil change to be done.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/04/2019 10:24 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

DA
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Daisy A.
Wittmann, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
I recently had my Elantra serviced and Cheyanna took excellent care with me. She also helped me connect my phone to the car again and it worked perfectly!! Her ability to address my issues and handle them in such a supportive way made me want to tell everyone that she was very special and made my day stressfree!!!
Daisy Anderson
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/04/2019 10:24 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Update
They were extremely helpful.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/02/2019 03:35 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

YC
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
Cheyanna Angeline was very courteous and helpful.
Recomendado
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 08/01/2019 03:18 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!
Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exemplary service department
I've had a few minor issues with my used Hyundai but as it's Certified, I've never had a problem getting my vehicle fixed. I have never waited an inordinate amount of time for my car to be repaired, on the contrary they get me back on the road quickly and the Service staff are great about communicating with you throughout the process. Special shout out to Cheyanna who was very dilligent and pleasant to interact with. Excellent customer service from her. She, along with every other staff member I encountered treated me extremely courteously and are genuine and professional.
Recomendado
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 08/01/2019 03:14 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
' fast and efficient
Fast and efficient service
Recomendado
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 08/01/2019 03:13 PM

Thank you for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver  the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Ioniq in the future!

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place to go!
Great place to go for a service. They have waters, popcorn , donuts and other things while you wait. Great staff!
Recomendado
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 08/01/2019 03:10 PM

Thank you for taking the time to complete the survey and a great review of our service department!  We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!
Empleados con los que trabajó

BS
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Brittni S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a great experience
Always a great experience!!
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/29/2019 10:17 AM

Thank you Brittni for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

Cliente verificado
Glendale, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people are very nice but attention to detail suffers
The attention to detail suffers in the condition that the car is returned. People are very nice and the facility is great.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/29/2019 10:25 AM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Accent in the future!

Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/29/2019 10:27 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Accent in the future and earn a 5 star rating!

Empleados con los que trabajó

DH
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David H.
Sun City West, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service writer was excellant.
Customer service was the best part, she was friendly, straight forward, informative, and actually listened to me.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/24/2019 10:59 AM

Thank you David for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future!

Empleados con los que trabajó

DA
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David A.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous and quality service.
The staff is very caring, knowledgeable and friendly. The service on the vehicle is thorough and dependable.
Recomendado
Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 07/20/2019 09:19 AM

 

I wanted to reach out to you and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree!  Thank you also for your feedback, I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future

Hannah Moncada
Business Development Coordinator
623-214-4100 Ext 4154
Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Great service ?
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/18/2019 05:22 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very pleased
So far I have been extremely pleased with this dealership and will return their first for all service and warranty work as well as picking out my next vehicle when the time comes.
No Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/17/2019 04:00 PM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree!  We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Empleados con los que trabajó

JD
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Judith D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellence
This dealership has been a joy to work with. Bought my beautiful wheels 2 yrs ago and I'm still in love with it. Service is always great. Very customer friendly.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/17/2019 04:20 PM

Thank you Judith for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

Cliente verificado
Sun City, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very personal !!
They were so friendly, personal, efficient, honest, timely, & even vacuumed my car before returning. Lobby was great, donuts, coffee, all excellent. Loved it !!
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/17/2019 04:21 PM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Empleados con los que trabajó

MP
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Marsine P.
Buckeye, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
40k Mile Inspection
The price was a little high but I expect that at a dealership. Other than that the service was excellent and my service host was great
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/16/2019 04:58 PM

Thank you Marsine for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

JD
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Jeffrey D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great dealership
All the staff are very helpful and communicative. I love taking my car here for services like oil changes. It's like a mini vacation hanging out in their nice waiting area.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/16/2019 02:14 PM

Thank you Jeffrey for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.