CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

MA
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Monica A.
Laveen, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Victor and his service team
Victor and his service team are great! Always professional and friendly. Thank you for taking good care of my car :)
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 09/10/2020 08:22 AM

Hi Monica
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your  feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

BS
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Ben S.
Surprise, AZ
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/10/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Oil was changed.
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
09/07/2020
Tipo de Servicio: Maintenance
Categoría: Service
Appointment
They don’t respect people’s time even though an appointment was made.
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 09/08/2020 08:59 AM

 Hi Ben

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

623-214-4154

Empleados con los que trabajó

JH
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John H.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Rodeo Hyundai is always great, but Cheyanna really shines and is always very helpful, professional and courteous.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 09/03/2020 08:29 AM

Hi John
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

SP
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Sandra P.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The service was exceptional. Efficient, quick, and the car sparkled when they were thru. Thanks to all of you.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/31/2020 08:42 AM

Hi Sandra
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly and fast
Employees were friendly and set expectations which they met.
Recomendado
Empleados con los que trabajó

RM
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Robert M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dont have time to write reviews
Dont have time to write reviews
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/28/2020 08:32 AM

Hi Robert
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DM
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Debra M.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people make it great!
Working with Cheyena was just a pleasure! She was good for her word and saw to it that everything was done!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/27/2020 09:09 AM

Hi Debra
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your bussiness. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly and fast
Employees were friendly and set expectations which they met.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/23/2020
Tipo de Servicio: Repair
Categoría: Service
Left in a bush
Service and personnel were fine. When vehicle was completed it was backed into a parking space and the rear bumper was deep in a dead shrub that I was almost positive had caused damage to the bumper.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/24/2020 09:02 AM

Hi

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

623-214-4154

Empleados con los que trabajó

DA
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Daisy A.
Wittmann, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service department
I purchased my vehicle from a different dealership, but came to Rodeo Hyundai for an oil change over a year ago. My service was handled by Cheyanna Angevine and I was so pleased, my husband and I have been coming back every time our vehicle needs something, from batteries, to new tires to cabin filters. Cheyanna makes sure our vehicle gets what it needs, when it needs it, plus her positive attitude and honest work ethic makes us feel like we are in good hands!!! I always suggest Rodeo Hyundai to my friends and family because of it's great support and customer care!! Thank you Cheyanna!!
Daisy A
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/12/2020 12:51 PM

Hi Daisy
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. I have passed your comments on to Cheyanna. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good experience.
Service fast and quick.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/11/2020 01:07 PM

i just wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KS
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Kay S.
Waddell, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/09/2020
Tipo de Servicio: Repair
Categoría: Service
Handled my concern with professionalism n promptness
Victor called with 24 hrs n addressed n too care of my concerns
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/10/2020 08:42 AM

Hi Kay

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

623-214-4154

Empleados con los que trabajó

MM
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Mike M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great friendly service
A great place to do business
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/07/2020 11:29 AM

Hi Mike
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

EC
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Earnhardt C.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great people to do business with!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/03/2020 01:55 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environemnt. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business.  We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RW
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Ron W.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A really excellent Service Department
The Staff at Rodeo Hyundai are Friendly, Fast and Professional. Upon completion of the Service, they review the overall condition of your vehicle and remind you of the next Service that is due. Your vechicle is washed and cleaned when you pick it up. Excellent Service!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/03/2020 09:07 AM

Hi Ron
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Service is fast ,efficient and friendly!,
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/31/2020 08:36 AM

Hi Ruth
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Sun City, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly reliable no pressure service
Have been having my car serviced here for almost three years and service had been great.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/30/2020 12:18 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MZ
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Mary Z.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Quick service for my oil change.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/30/2020 08:59 AM

Hi Mary
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KR
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Keryn R.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I've been going back to Rodeo Hyundai for 3 years for all of my oil changes since I bought my vehicle there. The service is always super friendly and the waiting area is very comfortable. I love the opportunity to watch HGTV while enjoying some snacks!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/28/2020 03:52 PM

Hi Keryn
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TS
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Tiffani S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Good job
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/23/2020 08:18 AM

Hi Tiffani
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Sun City, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Cheyenne - thank you!
Finally, listened to our complaints about the car and took the extra steps to look into it and see what is going on! We certainly appreciate Cheyenne and the shop foreman (do not have his name) for taking the time and looking into what is wrong with our car. Do not have a resolution (yet) but have a plan and that’s better than being ignored or pushed to the side.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/22/2020 12:38 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.