Cliente VerificadoNancy I am very sorry for your inconvience at that time and I was not here to help,but I am very pleased we have you back on the road safe again.Your business is very much appreciated. And thanks again for the time to resolve concern.
BOB RECK
Cliente VerificadoThank you for your business ! and also for the great review
BOB RECK
Cliente VerificadoThank you again for your business John ! very much apreciated.i am happy to have kept your vehicles serviced and safe for both you and your family for so long. see you next time !
BOB RECK
Cliente VerificadoThank you again John for your business ! look forward to helping you on your next service visit !
BOB RECK
Cliente VerificadoKevin thank you very much for your business ! and most of all giving me the time to make this concern right again.look forward to taking care of you and your family on the 1st scheduled service..If there is ever any thing you need please call me or Steve ,we are here for you !
BOB RECK
Cliente VerificadoThank you for your business and for the positive review !
BOB RECK
Cliente VerificadoAndy as always i appreciate your business and look forward to being here for you on future services !
BOB RECK
Cliente VerificadoThank you for your business ! and i appreciate the positive review !
BOB RECK
Cliente VerificadoThank you for your business !and greatly appreciate your positive
review !
Cliente VerificadoThank you for your business !and i apppreciate the possitive review,look forward to your next service with us ..
BOB RECK
Cliente VerificadoMark thanks again for your business,and feel free to call me anytime,we appreciate it !!
BOB RECK
Cliente VerificadoThank you for your business ! and your patience to do proper repair.we appreciate it !
BOB RECK
Cliente VerificadoWe appreciate your patience while we worked to diagnose a difficult issue that could not be duplicated. Fortunately with some assistance from Hyundai's Technical department and one of their Field Service Engineers we were able to perform a repair and get you back on the road.
Jay Brown
Cliente VerificadoThank you for your business and we are always here for you if your ever back in town,,thanks
BOB RECK
Cliente VerificadoThank you for your business ! and positive review !
BOB RECK
Cliente VerificadoWe are very sorry you are having issues with your new car. Fortunatley we were able to diagnose your concern quickly and order a part to repair it.
Jay BrownThank your for patience ,we are happy to say your Genesis is all working again like new.and we have also performed the 1st maintance service at no charge.
BOB RECK
Cliente VerificadoThank you for the positive review and thank you for your
business !
Cliente VerificadoThank you for your business and for the positive review !
see you on your next service visit..
Cliente VerificadoThanks for your business and your time to complete survey ! let me know if there is anything else you need.thanks
BOB RECK
Cliente VerificadoThank you for time to complete survey and your time to discuss this with me.Your feedback will help improve on our service processes in the future.we truly apologize for for your experience and look forward to our future business together !!
BOB RECK
I walked in and the guys in the lobby said "What do you want us to do? Service department is closed." One of them looked up my car in their computer system and said "oh too bad, you're out of warranty so you can't call Hyundai roadside assistance." So I had to call AAA *again*, and when the towtruck guy showed up, he couldn't believe that the dealer wouldn't even call a towtruck at their expense since it was their fault.
The guys at St. Charles Hyundai didn't even ask if my daughter and I were okay, didn't offer to stand with us until the towtruck got there, didn't ask if my daughter wanted water or anything (it was a really hot day), just went back in their offices and ignored me.