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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

Reseñas de BEN GIRARD

ME
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MORGAN A E.
Scottsdale, AZ
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Ben was great
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/26/2015 08:01 PM

Thank you Morgan for the great review.

We're glad you enjoyed working with Ben, and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
AA
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ANITA A.
Phoenix, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service
excellent service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/24/2015 08:19 AM

Thank you Anita.

We lucky to have excellent customers like you.  We appreciate the great review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
SM
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STEVE M.
Albuquerque, NM
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service!
The entire service experience with Ben was 1st rate. The wait was slightly less than I had originally thought. The area for waiting was very comfortable. The whole experience was totally painless!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/20/2015 12:38 PM

Thank you Steve for a great review!

We are very glad you enjoyed your service experience with Ben.  We are glad we could be of service and look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Always top notch service from this dealership. Couldn't be happier.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/11/2015 08:46 AM

Thank you.

We are lucky to have top-notch customers and a top-notch product.  We appreciate the positive review and we look foward to seeing you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
SC
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SHARON C.
Scottsdale, AZ
2012 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service!
Timely, helpful, courteous, professional -- a pleasure having Ben Girard as a service advisor!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/11/2015 08:18 AM

Awesome post!

Thank you Sharon, we aprpeciate the post and the call out for our team member Ben.  We are very glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courteous, on time . Friendly and efficient
Excellent. It's why I bought both my Santa Fe and my Genesis from here.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/11/2015 08:12 AM

Thank you!

A Genesis and a Santa Fe, that must be one beautiful garage you have there.  We love hearing from our multiple Hyundai families and we appreciate you sharing your excellent experience with others.  Thank you for the post and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Delivers more than promised
Just had my 30,000 mile service and 4 new tires. Everything done in less time than promised and at remarkably fair price. The staff at Earnhardt is fantastic!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/10/2015 07:52 PM

Thank you for the positive review.

We are glad we could be of service and we look forward to being here for you for the next 30,000 miles and every 30,000 after that.  

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
BM
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BARBARA M.
Scottsdale, AZ
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Your people
Earnhardt Hyundai is a 5* operation because of the personable, knowledgeable people they employ. It's a pleasure to have my Sonata serviced there.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/10/2015 08:50 AM

Thank you Barbara.

It is a pleasure to be your dealership.  We really appreciate the wonderful review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
LG
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LAURA G.
Scottsdale, AZ
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It's okay in waiting room, nothing special.
Ben is always helpful and friendly. I use to be reluctant to buying Hyundai cars because of the constantly changing service people. I hope Ben will be working for Hyundai for a long long time!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/07/2015 01:31 PM

Thank you Laura for the 5 star review.

We appreciate your business and look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JM
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JOSEPH M.
Mesa, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They are there to give excellent service 100%
Each time I have been to this business, they treat everyone to the highest degree. I will not go to any other dealer as I have been to many other dealers over the years and I have never been treated so well.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2015 11:57 AM

We love great reviews from our loyal customers, thank you Joseph.

We're proud to be your dealership of choice, thank you for being part of our success.  We appreciate you taking the time to share your opinion with others and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
BW
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BOB W.
Scottsdale, AZ
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Grrrrrrrrrrrreat!
Personalized service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/19/2015 04:49 PM

Thank you Bob!

We a luck to have grrrrrrrrrrrreat customers which makes it that much easier for us to give the personalize service you deserve.
 
Thank you for taking the time to post this review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JH
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JULIE H.
Scottsdale, AZ
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service is Excellent
I have never been to this dealership and had any issue with customer service; I am always treated as the most important customer!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/18/2015 10:07 AM

Thank you Julie.

We are very glad to be your dealership, we appreciate the great great review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JA
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JON A.
Scottsdale, AZ
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
As always, they were very helpful with the recall issues as well as the service. I always go here with my Elantra.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/16/2015 04:02 PM

Thank you Jon.

We'll always be here for you and your Elantra when you need us.  We appreciate the 5 star review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
KM
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KYLIE M.
Peoria, AZ
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing!
Wonderful staff, and great dealership!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/15/2015 08:41 AM

Thank you Kylie.

We glad you chose us, we are here when you need us and we look forward to seeing you again. 

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service!
As always..my service visit was a good experience! I was able to get help pairing my new phone to the car!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2015 05:34 AM

Thank you for the post.

We are glad to be of service anytime.  We look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
The service department is always on time and does a wonderful job. I feel extremely confident in the job they do and will always get my second car serviced her. Thank you and keep up the great work.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/09/2015 01:15 PM

Thank you for the great review.

We're glad we could be of service and we hope one day your first car is a Hyundai too.

Again, wonderful review, thank you very much.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JF
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JOHN F.
Scottsdale, AZ
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
SERVICE
Great group of people
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/09/2015 10:15 AM

We are fortunate to have great customers.

Thank you for your review John and we look forward to seeing you and your Genesis next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
AS
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ARTHUR S.
Fountain Hills, AZ
2011 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
We have had excellent service at Earnhardt. Our Service Advisor has always been outstanding.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/01/2015 03:10 AM

Thank you Arthur.

We appreciate that you come all the way from Fountain Hills to see us.  We are glad to be your dealership and we look forward to seeing you and your Sonata Hybrid next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
RC
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RONDA C.
Phoenix, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Thank you for taking care of me and my car! Always great service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/30/2015 10:16 AM

Thank you Ronda.

We are glad you choose us to service your Sonata.  Always a pleasure to see you.  We appreciate the great review and we look forward to seeing you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
LC
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LUANN C.
Phoenix, AZ
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt remains the best!
Recently took new Santa Fe in for first oil change. What a delight! Ben is a fabulous service advisor and the whole experience with Earnhardt continues so positive- keep up the good work!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/23/2015 08:34 AM

Thank you Luann.

We are glad you enjoyed working with Ben.  The first oil change to the last oil change, we're here for you whenever you need us.  Thank you for choosing us and for the great review.  We look forward to seeing you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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