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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / AJ Mills
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AJ Mills

Service Advisor
Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(243 reviews)
56

Reseñas de AJ Mills

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WILLIAM B.
Coeur D Alene, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
cliente verificadoCliente Verificado
Categoría: Service
Serpentine bite
My wife heard a thrashing noise from the engine compartment inher Explorer and luckily she pulled over. We took the vehicle to Mike White Ford and the next day the vehicle was analyzed and repaired in a very timely manner. The people at the Ford dealership were polite, courteous, and very efficient at making the estimate and getting the repair completed.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/24/2021 03:44 PM

William, thank you for the 5 star review. A thrashing noise from the engine compartment is never a pleasant way to end a drive! We're so glad that we were able to sort things out and get you safely back on the road! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
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AJ Mills
Service Advisor
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IAN H.
Liberty Lake, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
cliente verificadoCliente Verificado
Categoría: Service
Sync system went out!
Even though I am unhappy about the results, my sync system went out, I’m very happy with Mike White. Very professional and honest all the way through. I wont take my truck anywhere else!!!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/24/2021 03:40 PM

Ian, thank you for the kind review. We're sorry that the results weren't what you (or what we wanted) but we're grateful that you enjoyed our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
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AJ Mills
Service Advisor
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JEROD W.
Saint Maries, ID
Ford Flex
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2021
cliente verificadoCliente Verificado
Categoría: Service
Car repair
They took care of the issue with my car quickly (strut mount).
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/24/2021 03:28 PM

Jerod, thank you for the 5 star review! We're so glad that we were able to take care of your strut mount quickly and get you safely back on the road. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
AM
AJ Mills
Service Advisor
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GEORGE S.
Post Falls, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2021
cliente verificadoCliente Verificado
Categoría: Service
Is absolutely fantastic service
The entire experience was great from start to finish makes me want to Maybe become a Ford person instead of a Chevy person.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/16/2021 03:22 PM

George, thank you for the fantastic review! We're so glad that you had such a positive experience. No matter whether you're a Chevy person, or a Ford person, we're proud to serve you and your vehicles! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
AM
AJ Mills
Service Advisor
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PETER R.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2021
cliente verificadoCliente Verificado
Categoría: Service
Repaired truck sooner and at less cost than estimated.
The original estimated time for repair was 7 hours cost was better than $1,000.00! They were able to fix it in less than two hours at a cost of $97.00. A procedure that was frequently needed was not needed. They fixed the truck, and it works great!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/16/2021 02:57 PM

Peter, thank you for the 5 star review. We're so glad that we were able to take care of your truck and improve significantly on the estimate and time promised. We always prefer that to the alternative! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
AM
AJ Mills
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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