Great experience at Brandon Genesis. They were able to give me a price on a car that they purchased f
rom another dealership that I had worked with via telephone, text and email - I could not get them to get to my price. Brandon Genesis purchased the same car from them and had it transported to Brandon dealership and gave me the price I was looking for! Very flexible and worked with me to ensure I was happy.
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Paramount Genesis Experience was Great. I love my new 2022 GV80. Sales, financial, and maintenance te
am were fantastic and very professional! Thank you!
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Mark Stechel and Charlie were fantastic to work with. Mark was extremely knowledgeable about the vehi
cle and made the purchasing process very enjoyable and easy. He kept me in the loop on the status of my vehicle and called me once the GV70 was in the dealership. I was able to pick the car up that same day! Charlie made the finance process very straightforward compared to all the other car purchase experiences I have in the past. I would highly recommend Genesis of Bayside!
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There are no words that could express not only my disbelief but my total disappointment in this estab
lishment. DO NOT EVER bring your vehicle to this place. After wanting to charge me $3500 for a a/c hose replacement, I told them I didn't want them to perform the service and would be picking my car up. The service writer told there would be a $169 service charge. When I got to the dealership the service writer was not there, no ticket was available, and no one else could release my car. I asked to dpeak with the manager, and was told the manager had quit and they had no manager at this time. After an hour wait, and unmet request, the service writer returned, and said, "I should have told him what time I was coming". Then presented me with a $334 bill, of which $80 was a security fee for protecting your information. Of course with no manager, who do you go to? I'm taking this issue up with corporate.
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