I purchased a vehicle in Nov. 2022. After a few adjustments the vehicle was very satisfactory. The s
alesperson, Olivia, was very respectful, knowable, and concern that all details were to my satisfaction. Two weeks ago, my vehicle was due for service. I was made aware of the vehicle exchange program, I really had no intentions of trading the vehicle purchased in Nov. 2022; however, Olivia was able to show me what I could qualify for in a new 2023. Well, after seeing what was available , I made the decision to purchase the 2023 Tucson. I really appreciate the hospitality and professionalism provided by the staff, especially Olivia and also Jermaine. Thanks again!!!
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The service department is fantastic. I took my Elantra, with 136,000 miles on it, for maintenance an
d the Service Manager Bub Dowd sat down with me and reviewed my service history and assigned Tommy Ortiz to be my Service Advisor. Tommy inspected my car and outlined a service plan to fit my needs. He was patient and answered all my questions. My car now looks and runs like new. Thank you Tommy and Bub.
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We had a part come in for repair. It was covered under our warranty. They were great at getting me in
on a Saturday as the mechanic doing my work happened to be in house that day. It was done faster than I expected and everyone was so nice.
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My family was searching for a vehicle with 3 rows and we landed on the Hyundai Palisade. Somersworth
Hyundai helped us to find exactly what we wanted. We could not be happier with this vehicle and the help along the way.
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Big thanks to Kevin Havey and the team! Being a single woman can be intimidating when car shopping. I
was pretty anxious after a horrible experience at a different local dealership (not Zimbrick). Kevin was really easy going, very knowledgeable and communicated each step of the process. The team made me feel more comfortable than any dealership I've gone to before. Thanks Kevin!
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