Anthony Metcalf is the best salesman I have ever dealt with!
I just wanted to let you know that Anthony Metcalf is the best car salesman I ever dealt with. I bou
ght a 2023Sonata from him a few weeks ago and he was so helpful. He did not pressure me on upgrades. He let me drive 2 or 3 cars without hesitation. He took my interest seriously. Earlier that day, I went to Columbia Hyundai and drove 2 cars and the salesman did not even attempt to sell me the car. I said I wanted to pay cash and that I was interested in the $750 off deal that expired the following day. He was not aware of offer. When I inquired about the $1500 coating that was listed on the window sticker, he said there was nothing he could do about that or the other $4000 of upgrades. He did not ask his manager. None of these charges were applied at your dealership. I felt that Anthony treated me seriously and with respect and was eager to find a car that met my expectations and needs. I will seek Anthony out the next time I need a car! I have told all my friends, who are thinking about getting a new vehicle to go to Anthony.
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I want to thank the parts department for going above and beyond. The man I spoke with understood my a
ggravation at having to drive almost an hour for a $5 bolt (surrounding dealerships did not stock it). He asked where I live and said he would meet me on his way home, since he was coming through. Saving me time and gas. THAT IS CUSTOMER SERVICE! Again, thank you!
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Overall experience with the Service Department has greatly improved.
Was able to get my vehicle in for an oil change quickly. In the past, it was taking upwards of a mon
th to get an appointment. We were not going to be able to pick the vehicle up till the next day and they sent a lyft for my husband. They went above and beyond. Definitely, the level of service has greatly improved. Keep up the great work.
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met Rafael the sales person.
great experience, did the maximum to give us what we were loo ki in my
for.
we strongly recommend Rafael and Lynn's Hyundai as the place to buy or lease a car
They have done great for the past years but Hyundai has been sold so now we have to go to a different
dealer for routine service. Very disappointed!
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Provided EXCELLENT service response to a repeat-customer who was in crisis. Greeted by a surprise "li
ght show" when I tried to start my 2016 Santa Fe Sport 2.0T. Would not start, so I had it towed to the Service Dept. Turned out to be a failed battery. While at this shop, I had the spark plugs changed (64K miles). PRO: All work was done within 2 days! Only CON: I now get about 4miles per gallon less (??) Looking into this.
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