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Hanlees Hilltop Hyundai

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(493 Reseñas)
86
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
5
Total de ReScores
3.6
Promedio de ReScores
86
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hanlees Hilltop Hyundai is conveniently located in Richmond CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Hilltop Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Hanlees Hilltop Hyundai is conveniently located in Richmond CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Hilltop Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(510) 222-8882

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3285 Auto Plaza Richmond, CA 94806
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(493 Reseñas)

SS
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Shirley S.
Pinole, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Cool
Cool
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 04/05/2022 08:48 AM

Thank you so much Shirley for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


ZD
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Zoyla D.
Richmond, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Cool
It’s good
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 03/24/2022 04:38 PM

Thank you so much Zoyla for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


Cliente verificado
Pacifica, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
The staff was knowledgeable and honest
I had my engine replaced under warranty. Everyone I interacted with was knowledgeable and honest.
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 02/09/2022 09:10 AM

Thank you so much Dear client for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


VN
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Victoria N.
Hercules, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service department
Very Friendly
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 02/03/2022 11:34 AM

Thank you so much Victoria for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


MC
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Maria C.
Richmond, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great
.
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 01/20/2022 03:52 PM

Thank you so much Maria for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


Cliente verificado
Berkeley, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
BEST SERVICE OUT
SERVICE WAS AMZING IM DEFINITELY COMING BACK AND TELL ALL MY FRIENDS
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 01/14/2022 06:04 PM

Thank you so much Renaye for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


RS
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Rodolfo S.
San Bruno, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/12/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
0
Categoría: Service
Hanlees Hilltop Hyundai has the Worst customer service i’ve experienced
I will never return to this shop. My 4 year old car’s engine failed and it took close to 5 months to get it replaced. Customer service is so bad. They don’t answer the phone and they don’t call you back when you leave a message
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 01/12/2022 05:43 PM

Thank you Rodolfo for taking the time to write us a review, just know we appreciate your business and I am very sorry to hear your visit didnt go as well. Please give me the oppurtunity to turn this experience around, thanks to your review we are able to improve as a business. Please email me directly. 

Hope to hear from you soon.

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


QF
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Queen F.
Pinole, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome Service
You can definitely tell they are very busy at this location and under staffed like most businesses but they did their best to attend to me as soon as possible and were very helpful.
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 01/11/2022 04:12 PM

Thank you so much Queen for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


JH
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Jennifer H.
El Sobrante, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Service dept was very friendly, you can tell they've gotten busy over the last few months but service was still very helpful.
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 12/17/2021 11:21 AM

Thank you so much Jennifer for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


SS
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Shirley S.
Pinole, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great
Amazing!
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 12/07/2021 08:42 AM

Thank you so much Shirley for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


Cliente verificado
San Pablo, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Nallely is the best!
They always get me in and out even when they are super busy!
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 12/07/2021 08:41 AM

Thank you so much Dear client for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


Cliente verificado
Richmond, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Good
They are good
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 11/15/2021 04:29 PM

Thank you so much Dear client for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


MC
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Maria C.
Richmond, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Nice
Nice
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 11/01/2021 11:46 AM

Thank you so much Maria for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


ER
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Edwin R.
El Sobrante, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Recall
Nice easy fast for finish no problem recomet this dealer num# 1
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 10/23/2021 11:30 AM

Thank you so much Edwin for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 


JL
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Jian L.
Hilltop Mall, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great customer service
Nallely did an excellent job.
MARIANA F., Customer Relationship Manager de Hanlees Hilltop Hyundai respondió el 10/20/2021 03:25 PM

Thank you so much Jian for your 5 stars review, we appreciate your business and I am glad your visit went great, I love to hear we were able to help you out and your vehicle. Will see you in the next service visit.

Have a Great Day!

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.