I want to thank the parts department for going above and beyond. The man I spoke with understood my a
ggravation at having to drive almost an hour for a $5 bolt (surrounding dealerships did not stock it). He asked where I live and said he would meet me on his way home, since he was coming through. Saving me time and gas. THAT IS CUSTOMER SERVICE! Again, thank you!
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Overall experience with the Service Department has greatly improved.
Was able to get my vehicle in for an oil change quickly. In the past, it was taking upwards of a mon
th to get an appointment. We were not going to be able to pick the vehicle up till the next day and they sent a lyft for my husband. They went above and beyond. Definitely, the level of service has greatly improved. Keep up the great work.
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They have done great for the past years but Hyundai has been sold so now we have to go to a different
dealer for routine service. Very disappointed!
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met Rafael the sales person.
great experience, did the maximum to give us what we were loo ki in my
for.
we strongly recommend Rafael and Lynn's Hyundai as the place to buy or lease a car
Provided EXCELLENT service response to a repeat-customer who was in crisis. Greeted by a surprise "li
ght show" when I tried to start my 2016 Santa Fe Sport 2.0T. Would not start, so I had it towed to the Service Dept. Turned out to be a failed battery. While at this shop, I had the spark plugs changed (64K miles). PRO: All work was done within 2 days! Only CON: I now get about 4miles per gallon less (??) Looking into this.
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Had a great experience with the customer service Nick and Miguel provided us in the service departmen
t. Clear communication of what was being serviced and what we should expect.
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