I am truly disappointed with the Hyundai Corporation and the way they are handling this situation wit
h my car. It has been taken in twice for oil a consumption problem with no visible leaks or reasons. They took it through an oil consumption test as directed by factory the first time. Less than three thousand miles later there were four quarts missing again. The only thing the Corporation would do, was change the oil again as well as a new filter again. But no one is able to tell us where the oil is going. I'm wanting to drive the car very far as I don't believe it is fixed by just an oil change. I appreciate the staff at Gates but the process to fix my problem is very disappointing and discussing!
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Great experience taking my ‘17 Elantra in for a check engine light. They called within an hour of dro
pping it off, explaining the repairs needed and told me the cost. My vehicle was ready in the next hour and the service tech gave me a tip to keep my car running well. When I picked up my vehicle thee cashier (even the sales people) were just as friendly. Awesome team members and great customer service at this dealership.
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5524 W Andrew Johnson Highway
Morristown, TN 37814
4.8
(390 Reseñas)
Recalificaciones™(29)
WV
Wonderful. Just wonderful
I was at the dealership on Monday 4/22/24. I worked with Chris Bond on purchasing a 2024 Hyundai Sant
a Cruz. Chris made the experience so perfect. This was the easiest purchase of a vehicle I have ever made. He was so helpful and knowledgeable. And the business manager was amazing. He was not high pressure, explained everything they had to offer and was very detailed in his approach. If you need a vehicle you need to consider Tarr for your supplier. Chris was overwhelming. Just did a tremendous job making me feel comfortable. I have some health issues and he was very sensitive to that. That was appreciated so much. Contact Chris for your next vehicle purchase. You will not be disappointed.
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Thank you Pomaikai for informing the cost. Last servicing I was formed the cost would be $600+ , thi
s was ok. When I picked up the car, the invoice was $1,700+. It was shock.
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Exceptional Service from Matthew Arreda at Tracy Hyundai
I recently had the pleasure of working with Matt Arreda at Tracy Hyundai, and I cannot speak highly e
nough about the level of service he provided. From the moment I walked into the dealership, Matt went above and beyond to ensure that my experience was nothing short of exceptional.
Matt's knowledge about the vehicles, his patience in answering all of my questions, and his genuine desire to help me find the perfect car made the entire process smooth and enjoyable. He took the time to understand my needs and preferences, and he made sure that every detail was addressed. I never felt rushed or pressured, which made a world of difference.
What truly sets Matt apart is his dedication to customer satisfaction. He was incredibly responsive, transparent, and proactive throughout the entire process. Whether it was coordinating test drives, explaining the features of different models, or working out the best financing options, Matt handled everything with professionalism and a personal touch.
Thanks to Matt, I drove away in a vehicle that I absolutely love, and I left the dealership feeling confident and happy with my decision. If you're looking for a seamless car-buying experience with top-notch service, I highly recommend reaching out to Matt Arreda at Tracy Hyundai. He truly made the entire experience exceptional, and I couldn't be more grateful.
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I had a wonderful experience at AutoNation Hyundai . Al Pukhovich, my sales consultant, was professio
nal, friendly, and a pleasure to work with. I wish all car salesmen were like Mr. Al! I purchased a 2015 Acura RDX here last night and the process was seamless. No gimmicks. No hidden fees. Car was ready to be delivered, fully detailed and inspected. Not many dealerships do business this way anymore. The GM and Al were willing to work with me to make sure all my needs were met and I got the best deal possible. The finance manager - Mikey, was also amazing! I would recommend this dealership to all my family and friends. If you need a used car go see Al!
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Once again, a fast and phenomenal experience with the service department on my Genesis. Coy and his g
reat staff always take excellent care of us and make us feel like we are important, that’s why I call them my Hatchett Hyundai family. Theresa Frey
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