Thank you Pomaikai for informing the cost. Last servicing I was formed the cost would be $600+ , this was ok. When I picked up the car, the invoice was $1,700+. It was shock.

John C.

Kapolei, HI

2015 Hyundai Sonata Hybrid

04/05/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great people and service

I appreciate their service department. Would have given them 5 stars but had some issues with the return of the vehicle that I am still waiting for them to resolve.

Richard H.

Kapolei, HI

2022 Hyundai Tucson

04/04/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Customer Service

We received great customer service and was explained what service needs to be done....

Cliente verificado

Waianae, HI

2020 Hyundai Elantra

04/03/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service

Always have excellent friendly customer service.

Cynthia L.

Honolulu, HI

2019 Hyundai Tucson

04/03/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always efficient.

I’m not a mechanic so have to take technician’s word as to their capabilities of my vehicle which is greeted diligently by all from the service desk to when I pick up.
Feel that by rating a “9” theorizes the human condition more to strive for in future.

Cliente verificado

Honolulu, HI

2021 Hyundai Sonata

04/01/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Limited choice of dealerships

There are limited Hyundai dealerships to take my vehicle for service since it’s included for newer models for 3 years.

Damon D., Service Manager de Tony Hyundai Waipio respondió el 04/02/2022 11:52 AM

Aloha,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Sonata.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Cliente verificado

Waipahu, HI

2019 Hyundai Tucson

03/28/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service visit

I truly appreciate my service advisor, Pomaika’i. She’s efficient, pleasant, and kept me well informed.
Request for her, you won’t be disappointed!

Damon D., Service Manager de Tony Hyundai Waipio respondió el 04/02/2022 11:38 AM

Aloha,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Tucson.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Bruce M.

Kaneohe, HI

2018 Hyundai Accent

03/24/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Happy Customer

Always an excellent experience at Tony Hyundai.

Damon D., Service Manager de Tony Hyundai Waipio respondió el 04/02/2022 10:24 AM

Aloha Bruce,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Accent.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Cliente verificado

Wahiawa, HI

2011 Hyundai Sonata Hybrid

03/23/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Latest visit for service of my 2011 Sonata Hybrid

Never disappointed with my visits to Tony Hyundai in Waipio Oahu, Hawaii for service of my 2011 Sonata Hybrid. Fast, friendly, and knowledgeable staff, and a clean and comfy waiting area.

Damon D., Service Manager de Tony Hyundai Waipio respondió el 04/02/2022 10:09 AM

Cliente verificado

Mililani, HI

2021 Hyundai Tucson

03/23/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent

The service was timely and the personnel were efficient, pleasant and very helpful.

Damon D., Service Manager de Tony Hyundai Waipio respondió el 04/02/2022 10:09 AM

Aloha,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Tucson.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Cliente verificado

Waipahu, HI

2018 Hyundai Elantra

03/23/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best

The service i got from the moment I got there was very exceptional.

Damon D., Service Manager de Tony Hyundai Waipio respondió el 04/02/2022 10:08 AM

Aloha,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Elantra.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Cliente verificado

Ewa Beach, HI

2012 Hyundai Sonata

03/21/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Unreciprocated Loyalty

I’ve been a loyal customer since October 2017. My engine ceased and took 10 weeks for the repair. Issue was the lack of feedback and follow up about the status of my vehicle. After repair was complete, I had a follow up question and it has been a week and still haven’t received a response. During the 10 weeks of waiting, I called multiple times for a status on my vehicle, whereas I should have been contacted since the wait was prolonged.

Damon D., Service Manager de Tony Hyundai Waipio respondió el 03/23/2022 03:11 PM

Aloha,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Unfortunately we have been going through some transitions as far as staffing goes. There were 3 dealers here on Oahu but one has shut down so we are seeinig a huge boost in vehicles coming in for service. This is good in the sense that there is plenty of work but we just don't have the amount of staff needed to keep up with it all. I assure you that we are working on it though.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Cliente verificado

Mililani, HI

2017 Hyundai Santa Fe Sport

03/20/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Convenient and efficient service

My service appointments have consistently been great. The advisors are helpful and keep you informed of the status of your vehicle. Comfortable area to wait for your vehicle is a plus!

Damon D., Service Manager de Tony Hyundai Waipio respondió el 03/23/2022 10:30 AM

Aloha,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Santa Fe.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425

Tiyola K.

Kapolei, HI

2018 Hyundai Kona

03/18/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

First service on my car

The service was quick and excellent staff!

Damon D., Service Manager de Tony Hyundai Waipio respondió el 03/23/2022 10:24 AM

Aloha Tiyola,

I just wanted to thank you for taking the time to return our survey. We really appreciate the feedback. Please do not hesitate to contact us should you need assistance with your Kona.

Thank you again and please stay safe.

Aloha,

Damon Deuprey
Service Manager
Tony Hyundai
ddeuprey@tonygroup.com
(808)679-3425