
Thank you, Jennae, for reaching out to Genesis Motor America. We are very saddened to learn about your experience with your Genesis GV70 and the Service Department. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 to file a formal complaint with a Case manager. Thank you. ^cc
Thank you for reaching out, Michael. We appreciate your feedback regarding your 2025 Genesis GV70. We are very sorry to learn about your experience. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you. ^cc