Thank you for taking the time to provide us with valuable feedback. We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Our records show that your case has already been assigned to one of our case managers for assistance. We have escalated your concerns to your assigned case manager for further support. Thank you.

Genesis Consumer Affairs^mm

Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you.

Genesis Consumer Affairs^mm