Hello Tatiana, Thank you for sharing your feedback regarding your GV70 and experience thus far. We have forwarded your complaint to the appropriate department and will have a Case Manager reach out to you.^cc. 

Hello Simone, Thank you for reaching out, as we appreciate your feedback and insight. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed. Thank you.^cc