The reps were amazing! Jeremy, even though he was busy, made sure I got the help I needed. I want to
give a shoutout to my technician, Jeff. He was incredible! Jeff helped me understand what was wrong with my car and even took the time to drive it with me before and after the repair was done. I’m really impressed with this experience. I know my previous experiences haven’t been the best, but I’m definitely a customer after this one!
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Todd Harbort has been our go to guy for our last 6 Ford leases. We came back once again to him! He is
a wonderful sales person, very personable, super friendly and sort of feels like he’s a part of our family.( I even get a hug from him now!) He’s always available answering questions or steering us in the right directions. We highly recommend him if you are in need of making a decision about a Ford product.
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I felt like I dropped through the cracks. I wasn't able to get a timely return to the dealership. I g
ot there before 10m for my appointment. I had to initiate follow-up for a return pick-up and finally got home around 6pm.
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The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
& fair.
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
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Just purchased a GMC truck last night and I'm thrilled. Thanks to Joseph he had everything ready for
me before I even got the dealership. He was honest and kept true to his word. Thanks again Joseph & team.
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