I was referred to Kevin by a couple I have known for a very long time. I was not disappointed!!
I
had an oil change at my dealership (been going there since 2011) and before I left, I was informed that I needed an oil pan. I have only 39k miles on my car. My car has never produced a single drop of oil. So I went to Kevin (no charge!!) and he invited me to come and look at the oil pan and it was dripping oil. He gave me several instances in which the leak probably started. He printed out a short synopsis for me to take with me back to the dealership. (No pointing fingers which was professional)
I went to the dealership immediately and told them the situation and handed them the paperwork Kevin gave me. The manager at the dealership took one look to see where it came from and there were no questions asked.
Kevin, I took that to mean that the manager knew the source and there was no reason to question it.
Thank you very much.
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James and Pam are great people. James worked on my vehicle Christmas Eve day and had me back on the
road in no time. Wish there were more businesses that are as competent.
ALL THE BEST
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this is the third time they have worked on my H3, the first time the mechanic diagnosed a problem tha
t three other shops just scratched their heads at, but repaired at a decent price. They continue to do good work on my vehicles with no up sales. They point out the issues and explain what needs immediate attention and what can wait.
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Honest and efficient the staff at Eric’s Wrench they are. The summaries include photos which I have never experienced with other shops. Great work on the Lexus I own.
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