Today was my second visit to Romita Auto, and once again they have exceeded my expectations. The serv
ice was fast, accurate, professional, affordable, and always cheerful! Many thanks to the team at Romita for another outstanding customer experience. Five Stars! ⭐⭐⭐⭐⭐
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My daughter and I were traveling through Lake Tahoe when our rental van overheated. We were on a tigh
t schedule and we're told it would be at least five days until anyone in Lake Tahoe could get the van in. Matt Jenkins at Christensen Auto was clearly incredibly busy. As well he had a full fleet of cars in the lot to hold for repair. In spite of this, he was very gracious, patient and helpful to us. Not only did he assess the repair or van needed, he called several different auto shops around the area to help us get into a place for repair as soon as we could. He wrote down an entire list of auto shops as well. And finally he took me through step-by-step how to get down the mountain safely, and even offered me some alternative vacation spots once we were back on the road.
I wish we had an autoshop like this where i live!@@
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I remember the first time I heard a radio advertisement for West. It immediately rang true to me, and
I decided to let a tryout with them decide for me if one of the questions every new-to-the-area-homeowner has, i.e., "Where now to have my car serviced?" . I was very, very pleased with that first-visit result and have not felt the need to take my car anywhere else even for a look-see. From Dylan at the front desk routing incoming cars for the day's appointments to all the techs in the automotive bays working on vehicles, the place runs like a well-oiled machine, pun intended. I happily refer friends and acquaintances to them for a happy automotive-repair lifestyle.
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Went to Ford dealer for an A/C ventilation issue. Dealer recommended I leave my car for 3 days just t
o find out the issue at hand.
Went to John and John's issue was fixed within the hour, saving me time and money.
Thank you both.
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The place really needs to be cleaned. There is cob webs and dust, the trash in the bathroom needs to
be emptied. It would be easier to come if there was a TV for my kids. I would say recommend this business because of Tom and the mechanic but on the other hand...please clean the place, it is gross
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