Bought a explorer that had a check engine light on, I know stupid right but I like to believe everyone is honest espiacly if they want gid reveiws and repeat customers. Anyways they said they had replaced an O2 sensor and the light should go out but if not being it back in a month after resetting it is a few times. So I took it back they say they put 8n a new caddy but the engine light still didn't go away so they said it must be a defected catty and will order a new. A year later they are still waiting on it. In the mean time they say bring in your other vehicles we will do the work cheaper then anywhere else cause your a customer now. So we take in a car that will only accept gas at a very very slow rate. They replaced 4 different items and charged us a boat load for them and it still didn't get fixed. Took it to another mechanic they dropped the gas tank and had the problem figured out and only cost 80 bucks. They refused to drop the gas tank saying it would cost us to much to do so and probably wouldn't help anything. Wouldn't trust this place to save my life. We worked with the owner directly on the car issues and a bit with the explorer even. Lieing through every breath.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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