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SureCritic / Mantenimiento de automóviles / Western Auto
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Western Auto

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(958 Reseñas)
90
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
90
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Auto repair shop in Grafton, Virginia Auto repair shop in Grafton, Virginia

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(757) 898-5047
Closed
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5813 George Washington Memorial Hwy Yorktown, VA 23692
Obtener Direcciones
Reseñas de Western Auto's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(958 Reseñas)
Escribir una Reseña
Reseñas Recientes
Cliente verificado
Yorktown, VA
Audi Q7
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2025
cliente verificadoCliente Verificado
10
Work done, fast and accurately as always.
As usual, when I have mechanical problems with one of my four vehicles, I go to Western Auto. They fix it promptly and accurately.
Cliente verificado
Yorktown, VA
Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
Always professional and thorough!
Always professional and thorough! I’ve been coming to them for more than 25 years!
GK
GARION K.
Yorktown, VA
Ford Mustang
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Tire rotation/alignment and state inspection
Given the fact that they are always busy, they not only got my vehicle taken care of in a timely manner, they also knew the vehicle I had despite it being my first time with them.
Cliente verificado
Yorktown, VA
INFINITI Q60 Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Oil change
Always excellent service
TT
Telicia T.
Newport News, VA
Acura MDX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
cliente verificadoCliente Verificado
10
Trusted service
I took my vehicle to get an inspection done and I was so impressed by their professional customer service that I went back for an oil change and was equally impressed. They are honest and don't try to upsale you on things you don't need. I will definitely be a repeat customer and spread the word.
FK
Faron K.
King George, VA
Toyota Corolla
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2025
cliente verificadoCliente Verificado
10
Always the best!!
Always the best service and hospitality!!
VW
Van W.
Newport News, VA
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2025
cliente verificadoCliente Verificado
10
Extremely friendly
Professional job well done
JM
gravatar
JOEL M.
Yorktown, VA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
9
Western Auto Yorktown, Va.
Western Auto Yorktown Virginia always honest upfront and fair pricing. From Marty and staff at the front desk, mechanics and technicians are professional and courteous to all.
JG
Jose G.
Yorktown, VA
Toyota Tundra 2WD Truck
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
a great service
an excellent place and good service
Cliente verificado
Yorktown, VA
Toyota Sienna
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2025
cliente verificadoCliente Verificado
10
Great alignment done quickly.
Took car in unplanned and it was taken right in. Nice thorough job. Thanks
BD
BILL D.
Yorktown, VA
Chevrolet Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2025
cliente verificadoCliente Verificado
10
Truck Door
I recently brought my 1996 truck in for an annual inspection and the driver’s door wouldn’t open from the inside. This had previously happened many years ago and was repaired then. They called me and explained the issue; I agreed to them removing the door panel so they could inspect the linkage. They were able to adjust the linkage and I was only charged a very minimal/fair fee for this work. I got my truck back ready to go 2 days after dropping it off. I was most satisfied with the service and courtesy received.
BP
BRITTANY P.
Hampton, VA
Dodge Durango
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Very reliable
Western auto is always honest and you can rely on them to do the job correctly without overcharging you!
RH
RONNIE H.
Newport News, VA
Jeep Compass
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
brake replacement and inspection
Awesome job as always!!
SC
STEVE C.
Yorktown, VA
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
10
Good service,fair price!!!’
I left my car and all of the concerns I had were taken care of.It was ready on time and at a reasonable price.
MW
MARK W.
Gloucester, VA
Toyota Tundra 2WD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/10/2025
cliente verificadoCliente Verificado
0
Tires rubbing immediately after getting the truck lifted.
I went to at Western auto after being recommended by Gloucester Toyota employees. Brandon is who helped me at Western auto. I told Brandon I wanted a Level kit for my tundra. Brandon recommended a 3.5 inch rough country lift kit. I explain to Brandon I’m not a mechanic and I don’t know anything and I need them to make sure everything is completely finished and done. No problems. Brandon assured me they’ve got it covered after bringing my truck in one time. They said they had the parts turns out the parts weren’t there. I had to pick up the truck take it back again for a second time for them to do the installation. After the installation was done, the tires were rubbing on the crossbars. Turns out the truck can’t even pass inspection now I am screwed. I went to Brandon and told him that they’re rubbing and he recommended spacers he offered no other solution than that.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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