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SureCritic / Wells Automotive Service
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Wells Automotive Service

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,105 Reseñas)
95
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Programar Cita

Detalles de la Puntuación

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5
3
Total de ReScores™
3.7
Promedio de ReScores™
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(312) 943-5720
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1317 North Wells St Chicago, IL 60610
Obtener Direcciones
Reseñas de Wells Automotive Service's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,105 Reseñas)
Escribir una Reseña
Reseñas Recientes
Cliente verificado
Chicago, IL
Nissan JUKE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2025
cliente verificadoCliente Verificado
10
What the body shop missed!
After a front end collision with my vehicle, the subsequent repairs included a new radiator/cooling system in my car. Within 3 days of getting my vehicle back, the check engine light came on and I noticed the vehicle was not throwing much heat. A return to the body shop (since repairs carry a lifetime warranty) resulted in being told the engine coolant bypass valve was creating a computer fault and needed to be checked and possibly replaced, but that I would have to take it to a dealership or engine repair shop as it wasn’t part of the damage. Skeptical that I wasn’t having any issue like this prior to the accident or the cooling system being replaced, I took the vehicle to Wells. I can’t say enough kind words about Frank and the staff. They had to remove a manifold and other parts including the front bumper to access this part (which was diagnosed not faulty) and insure there were no crimped or broken wires. Ultimately it was an air pocket in the cooling system tripping the computer because the body shop hadn’t properly bled the system when refilling it with antifreeze. After all this, Frank charged me ZERO for their time and efforts, and said he would work it out through the body shop. An actual honest repair shop that could have easily charged hundreds of dollars for unnecessary parts and repairs, but didn’t! They have a customer for life now!!
Cupones de servicios y Publicaciones
We love hearing how we can go the extra mile! 🚗💨 Thanks for trusting us with your oil change and dent dilemma. We might not be a body shop, but we’ll always steer you in the right direction! 🛠️ #WellsAutomotive #CustomerCare
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? Thank you for the awesome review! We're glad your SUV is feeling like a superhero again! ?‍♂️ We believe in quality over speed—good things take time! Come back anytime! ?? #WellsAutomotive #QualityService
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Thank you for your trust! We’re just a bunch of car enthusiasts working hard to keep you safe on the road. ?? Your support lifts us up! Here’s to keeping wheels turning and engines purring! ?️ #LocalLove #TrustWellsAutomotive
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Thank you for the stellar review! ? Our team loves to keep your ride running smoothly and your smiles wide.? We're thrilled to hear you had a top-notch experience with us! ?? #WellsAutomotive #5StarService
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We're revved up by your awesome review! ?? Frank’s quick diagnosis and fair prices are just part of our pit stop routine! Thanks for choosing us for your auto needs—drive happy! ? #WellsAutomotive #CustomerAppreciation
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? We're thrilled to hear about your positive experience, Franks! ? Our team strives to always provide efficient service and a sparkling clean car to our customers. ? Thank you for choosing Wells Automotive Service! #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Kenneth! We're thrilled to hear that you appreciated our customer service and communication. We're always here for all your automotive needs! ?? #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Lawrence! We're thrilled to hear that you're feeling confident and well taken care of. Trust us, we've got your back! ?️? #CustomerAppreciation #InGoodHands
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Hey there, Ben! ? Thanks a bunch for your awesome feedback! We're so glad to hear that you had a great experience with us. Your recommendation means a lot! ? #CustomerAppreciation #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear your kind words about our efficient and honest service. We always strive to provide top-notch automotive care to our customers. ?✨ #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review, Keith! ? We're glad you appreciate our straight-up approach. We'll keep delivering honest service for all your automotive needs! #CustomerAppreciation #HonestService
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Thanks for the great review, Chuck! ? We're so glad we could help you out and provide honest advice. #WellsAutomotiveService #Chicago
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Thanks for the kind words, Melvin! ? We're glad Frank and the team could get you back on the road. #WellsAutomotiveService #Chicago
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Thanks for the great review, James! ? We're so glad you had a great experience with Frank and the team at Wells Automotive Service. #WellsAutomotiveService #Chicago
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?? Great service! ? #Chicago #HonestRepairs
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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