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SureCritic / Wells Automotive Service
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Wells Automotive Service

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,105 Reseñas)
95
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5
3
Total de ReScores™
3.7
Promedio de ReScores™
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(312) 943-5720
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1317 North Wells St Chicago, IL 60610
Obtener Direcciones
Reseñas de Wells Automotive Service's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,105 Reseñas)
Escribir una Reseña
Reseñas Recientes
LD
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LAURA D.
Chicago, IL
BMW 540i xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
10
Great Service!
Such an amazing establishment! They are reliable, fair and honest! I can not say enough nice things about them 😊
Cliente verificado
Chicago, IL
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
car owner
The staff are always professional and handle the situation appropriately
JM
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JOHN M.
Chicago, IL
Cadillac Escalade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Fantastic service.
Took my hoopty in for an oil change. In and out and ready in no time. Very friendly and clean shop. Would recommend.
MJ
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MARILYN J.
Chicago, IL
Chevrolet Impala
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Checking up on my 2019 Chevy impala
When I get worried and don’t have answers for my 2019 Chevy impala I trust Frank and the team at wells automotive to make it easier for me they always have the answers
MB
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MARK B.
Chicago, IL
Chevrolet TrailBlazer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
10
serpentine belt and tensioner
Quick turnaround at a fair price, all handled efficiently. The mechanics also gave the vehicle a thorough once over to check if all components were working. Great job.
JB
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JOSETTE B.
Chicago, IL
Cadillac SRX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
Wells Automotive
My automotive repair & service for the past 30+ years.
CL
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CHERYL L.
Chicago, IL
Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
Only place I would take my car!
The service, friendliness, expertise, and extra care are found here!
HC
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HOWARD C.
Chicago, IL
Mazda CX-30
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
10
Professional & friendly
The title says it all. The people i spoke with today were friendly, helpful, & knowledgable. Thank you!
KK
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KEVIN K.
Chicago, IL
Honda Accord Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
Very highly recommend! Professional, honest, and high quality
Frank and the team at Wells are amazing. I got a quote from the dealer for thousands of dollars of repairs as part of my 100k service check up. Wells let me know what I actually needed - which surprise surprise was only 2 out of the 12 recommended services. They are professional, high quality, and very fair.
RS
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RON S.
Chicago, IL
Nissan Murano
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Service
Excellent professional service from a person you can trust.
JW
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JOEL W.
Chicago, IL
Mercedes-Benz C320
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2025
cliente verificadoCliente Verificado
10
Wells High Performance
Frank Guske and Wells are without question the premier car repair shop in Chicago. From analysis to communication to billing Wells excels.
Cliente verificado
Evanston, IL
BMW M760i xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
10
Blown tire repair
Service amazing as always. Thanks guys!
RK
Rose K.
Chicago, IL
Chevrolet Equinox
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
Categoría: Service
Rose stated the business has the best service. The business is responsive and helpful. Rose stated the business assisted her with her entire process and she really appreciates the benefits.
Recomendado
Cliente verificado
Chicago, IL
Toyota Corolla
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2025
cliente verificadoCliente Verificado
10
Simply -- THE BEST!
SIMPLY THE BEST! Honest - Thorough - Knowledgeable - Reliable
Cliente verificado
Chicago, IL
Nissan JUKE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2025
cliente verificadoCliente Verificado
10
What the body shop missed!
After a front end collision with my vehicle, the subsequent repairs included a new radiator/cooling system in my car. Within 3 days of getting my vehicle back, the check engine light came on and I noticed the vehicle was not throwing much heat. A return to the body shop (since repairs carry a lifetime warranty) resulted in being told the engine coolant bypass valve was creating a computer fault and needed to be checked and possibly replaced, but that I would have to take it to a dealership or engine repair shop as it wasn’t part of the damage. Skeptical that I wasn’t having any issue like this prior to the accident or the cooling system being replaced, I took the vehicle to Wells. I can’t say enough kind words about Frank and the staff. They had to remove a manifold and other parts including the front bumper to access this part (which was diagnosed not faulty) and insure there were no crimped or broken wires. Ultimately it was an air pocket in the cooling system tripping the computer because the body shop hadn’t properly bled the system when refilling it with antifreeze. After all this, Frank charged me ZERO for their time and efforts, and said he would work it out through the body shop. An actual honest repair shop that could have easily charged hundreds of dollars for unnecessary parts and repairs, but didn’t! They have a customer for life now!!
Cupones de servicios y Publicaciones
We love hearing how we can go the extra mile! 🚗💨 Thanks for trusting us with your oil change and dent dilemma. We might not be a body shop, but we’ll always steer you in the right direction! 🛠️ #WellsAutomotive #CustomerCare
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? Thank you for the awesome review! We're glad your SUV is feeling like a superhero again! ?‍♂️ We believe in quality over speed—good things take time! Come back anytime! ?? #WellsAutomotive #QualityService
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Thank you for your trust! We’re just a bunch of car enthusiasts working hard to keep you safe on the road. ?? Your support lifts us up! Here’s to keeping wheels turning and engines purring! ?️ #LocalLove #TrustWellsAutomotive
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Thank you for the stellar review! ? Our team loves to keep your ride running smoothly and your smiles wide.? We're thrilled to hear you had a top-notch experience with us! ?? #WellsAutomotive #5StarService
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We're revved up by your awesome review! ?? Frank’s quick diagnosis and fair prices are just part of our pit stop routine! Thanks for choosing us for your auto needs—drive happy! ? #WellsAutomotive #CustomerAppreciation
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? We're thrilled to hear about your positive experience, Franks! ? Our team strives to always provide efficient service and a sparkling clean car to our customers. ? Thank you for choosing Wells Automotive Service! #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Kenneth! We're thrilled to hear that you appreciated our customer service and communication. We're always here for all your automotive needs! ?? #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Lawrence! We're thrilled to hear that you're feeling confident and well taken care of. Trust us, we've got your back! ?️? #CustomerAppreciation #InGoodHands
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Hey there, Ben! ? Thanks a bunch for your awesome feedback! We're so glad to hear that you had a great experience with us. Your recommendation means a lot! ? #CustomerAppreciation #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear your kind words about our efficient and honest service. We always strive to provide top-notch automotive care to our customers. ?✨ #CustomerSatisfaction #WellsAutomotiveService
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Thanks for the ⭐⭐⭐⭐⭐ review, Keith! ? We're glad you appreciate our straight-up approach. We'll keep delivering honest service for all your automotive needs! #CustomerAppreciation #HonestService
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Thanks for the great review, Chuck! ? We're so glad we could help you out and provide honest advice. #WellsAutomotiveService #Chicago
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Thanks for the kind words, Melvin! ? We're glad Frank and the team could get you back on the road. #WellsAutomotiveService #Chicago
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Thanks for the great review, James! ? We're so glad you had a great experience with Frank and the team at Wells Automotive Service. #WellsAutomotiveService #Chicago
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?? Great service! ? #Chicago #HonestRepairs
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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