I appreciate how VT&A keeps a record of my service, so I can address needs in a timely manner. I had previously declined this most recent service request -- without any pressure from VT&A -- and received the proper service at the proper time.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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