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Vancouver Toyota

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(23,590 Reseñas)
50

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.1/5Calificación general 2.1/5Calificación general 2.1/5Calificación general 2.1/5Calificación general 2.1/5
274
Total de ReScores
4.5
Promedio de ReScores
50
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categorías
Concesionario de coches nuevos, Concesionario de coches usados, Reparación de automóviles
Contacto
(360) 253-0760

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
6
Total de ReScores
4.8
Promedio de ReScores
50
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categorías
Concesionario de coches nuevos, Concesionario de coches usados, Reparación de automóviles
Contacto
(360) 253-0760

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
105
Total de ReScores
4.4
Promedio de ReScores
50
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categorías
Concesionario de coches nuevos, Concesionario de coches usados, Reparación de automóviles
Contacto
(360) 253-0760

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662
Reseñas de Todos los Departamentos'
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(23,590 Reseñas)

Cliente verificado
Battle Ground, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/04/2026
cliente verificadoCliente Verificado
0
Really gone downhill
When calling the service department it took over an hour to get through to someone. I was 4th in line for a very long time and then it gives you an option to press a number to leave a voicemail so I clicked that option but the voicemail was full so I had to call back again and lose my spot in line for another 45 minutes until I got through. My appointment was at 315 for an oil change and nothing else. I got there at 306. I have a 2025 4 runner and my car alerts me when the doors are unlocked and hatch it open. I didnt get a notification until 430pm that my car was unlocked so an hour an 15 minutes after my scheduled appointment and didnt get out of there until after 5pm. It was terrible as I had family in town visiting and it took a huge chunk out of my day. If i did not have the free oil changes from purchasing my vehicle through them I would never come back.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 08/04/2026 02:41 PM

It was a pleasure speaking with you today. We genuinely appreciate you taking the time to share your experience with us. It's concerning to hear about the delays you faced when trying to reach our service department, as well as the extended wait time for your oil change appointment. We understand how valuable your time is, especially when you have family visiting. Your feedback is important and highlights areas where we need to improve in our communication and service efficiency. We are committed to providing a better experience for our customers, and your insights will help us work towards that. If there’s anything further you’d like to discuss, feel free to reach out directly.

Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.