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Vancouver Toyota

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(23,242 Reseñas)
50

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.1/5Calificación general 2.1/5Calificación general 2.1/5Calificación general 2.1/5Calificación general 2.1/5
270
Total de ReScores
4.5
Promedio de ReScores
50
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categorías
Concesionario de coches nuevos, Concesionario de coches usados, Reparación de automóviles
Contacto
(360) 253-0760

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
6
Total de ReScores
4.8
Promedio de ReScores
50
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categorías
Concesionario de coches nuevos, Concesionario de coches usados, Reparación de automóviles
Contacto
(360) 253-0760

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
105
Total de ReScores
4.4
Promedio de ReScores
50
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categorías
Concesionario de coches nuevos, Concesionario de coches usados, Reparación de automóviles
Contacto
(360) 253-0760

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662
Reseñas de Todos los Departamentos'
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(23,242 Reseñas)

Cliente verificado
West Richland, WA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/04/2026
cliente verificadoCliente Verificado
5
Easy and fast to get my vehicle in for service but not super helpful
I was able to get my SUV in for an oil change within a couple of days, which is nice. This was my first time to Vancouver Toyota because I’ve just moved to the area. I dropped my car off the night before and was looking for the drop box for my keys while a salesman just walked on by and let me look into their mailbox and continue to look for the drop box. I finally stopped and asked where the drop box was. I take pride in getting my car serviced regularly at the previous dealership so the next morning when I was told I needed around 2 thousand in maintenance, including an $80 battery charge, I was surprised. When I picked my vehicle up, I’d asked the guy if my profile transferred from the previous dealership he just kind of dismissed me saying he didn’t know because he wasn’t the person who worked with me. I hadn’t worked with anybody except the man on the phone to make an appt, and that was it. It seemed like he wasn’t really interested in informing me of how things work as far as my service agreement and if they had all the information from the previous dealership. Anyway, I left without much confidence in their service department.
Lori B. de Vancouver Toyota respondió el 03/04/2026 06:43 PM

Thank you for sharing your feedback and for choosing Vancouver Toyota for your first service visit after moving to the area. We are glad to hear that scheduling your oil change was easy and that we were able to get your SUV in quickly.
We are sorry to hear that your arrival experience was not as helpful as it should have been. That is not the level of service we want any guest to receive. We would truly appreciate the opportunity to review your service recommendations with you. The items highlighted in yellow are typically preventative maintenance and less urgent than the items shown in red, and we would be happy to take a moment to walk through those with you so everything is clear.
As a family owned dealership, we take customer feedback seriously. We meet with our teams each week to go over customer concerns and we will be sure to address this with them so your next experience is a better one. 
Please feel free to reach out to me directly so we can go over everything together and make sure you feel confident about your vehicle’s care.

Lori Bonner
Customer Relations Manager
360 360 4758

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.