Genesis Maintenance Program isn't all that special
This visit at the tail end of my 36 month maintenance program was a less than acceptable experience. A simple oil change and multi point inspection led to three additional service recommendations but much to my dismay NONE of them were covered by my 36 Month 100% Genesis Maintenance/Service Program.
Jennifer M. de Universal Genesis respondió el 03/03/2022 12:29 PM
Hello, Thank you for taking the time to speak with us over the phone.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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