You have to understand a few things about my perspective. I’ve owned over 100 cars personally. I’ve owned almost everything a guy can buy in America within reason. All of my vehicles end up at Tracy’s. Every time I try to have a deal done some place else with tires or alignment I end up at Tracy’s anyways. To fix the work. The service there is unmatched anywhere on earth. I am no one, they make me feel like a rock star. They top off my tires with nitrogen when I didn’t even buy them from there. They replaced lug nuts that the previous shop messed up. I told them they were messed up before. They didn’t care, they paid for them because they weren’t safe. I send my parents there I send all my friends there. You want smooth balance? Center steering wheel. Service that doesn’t make you wish you could just trade for a different car. I have been dealing with these guys since the 1990s and to this very day they take care of me and my family. And almost without a exception my cars and trucks are better when they leave Tracy’s. And I’m a hard son of a b***h to please. Just trust me. God bless you all, Tracy’s is a second home for my vehicles. Mark at Tracy’s tire is on my Christmas list btw. What a guy. Sincerely, McVey.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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