I came in with a 2015 VW Jetta TDI. I developed a coolant leak and required immediate attention, I was also working out of town. When I dropped the car off I was not given a loaner, I was told they had none available so I had to wait until one of the guys I work with could puck me up. After 5 days was told the car was done and they wanted to do a coolant flush since the coolant I needed to put in apparently was not compatible even though the bottle claimed to be for BMW and VW. I asked hiw much the bill was and I was told $2700 and another $400 if I wanted them to do a coolant flush. I said no to the coolant flush since they should have done that while working on the waterpump. After picking up the car I popped the hood and realized they never actually topped off my coolant, the reservoir was low, so I went back inside and was told they could not give me any antifreeze for my car even though THEY WORKED ON IT AND NEVER REFILLED THE COOLANT later I discovered the reservoir itself was not bolted down. I ended up taking my car to another dealer where I live and they flushed the coolant for $150 and told me they only charge $1500 for the waterpump and timing chain. I fully recommend avoiding this place and going somewhere else if possible. I went to J. Bertolet Volkswagen in Orwigsburg Pa
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
