After buying 2 Mitsubishi's and liking them both, one was totalled and we weren't sure what to buy. We went back to Motorcity, but decided to look around some more. Vince was helpful and not pushy. After checking around and being advised of certain incentives, we went back to Vince, but a dilemma between 2 vehicles arose. So, we left again to think some more. Vince, again was very patient. After further consideration of other deals and vehicles, the decision become clear and Vince immediately made sure we got the vehicle we had been talking about. His help through the process was stress free and a positive experience. The only issue was going through the extended warranty process, and making sense of it. Best decision was to complete the financing and purchase the warranty separately, which gave me time to think.
Can't say enough good things about Vince, who made us feel very comfortable in our decision.
We had probably the best new ( or ) used sales experience with Barry…for two vehicles. My initial purchased vehicle involved in accident and total loss two days after vehicle delivery. Barry, Nick(manager) and Aria (finance) went over and above again with the second vehicle purchase. They addressed all questions and concerns and were extremely understanding of the situation. I can’t thank them all enough!
I just got my second car with Rumana and as expected the experience was seamless! She again worked with me for the best outcome possible and I’m thrilled with my new car! Everyone there is super helpful, polite and in good spirits. Thank you again for an amazing experience!
I had a great experience with my sales guy Mir. He was very helpful and made my purchase a very stress free event. The support staff was also very good. Very good experience
Vince, Sharyn, Jose and the Team worked effortlessly to get me into my new SUV. I have never had a team try so hard to make a difficult situation go smoothly. They are truly wonderful and I would recommend them over and over again.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
Can't say enough good things about Vince, who made us feel very comfortable in our decision.