5 stars - highly recommend this Bobby & Steve’s location
Earlier today my car began overheating on 394, near Penn. I managed to find this Bobby and Steve’s location and get my car there. I was unbelievably amazed at the exemplary customer service that the mechanic on duty, Gaige provided me. He not only fixed the problem effectively and efficiently - he managed to calm me down - not an easy thing at that time! He was patient, kind and so helpful. He took the time to explain everything and answered all my questions patiently (even when it was the second or third time I asked.) Gaige is an incredible asset to this business - I cannot say enough about how impressed I am. I will definitely return there for my automotive needs.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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