My Lexus suddenly had a warning light one day and we had it towed to Stellys because a friend recommended it. After 2 weeks of trying to find out what was wrong with my car we were told the transmission was dead and they offered to buy it for parts for $500. The car had recently been involved in a wreck and had an entire new back end worth over $3000 in parts (Lexus parts are expensive) so we had the car towed away for a second opinion. The car was fixed for under $500 and works perfectly now. I believe these people were trying to basically steal my car from me for $500 by lying about what was wrong with it. I will be telling everyone I know and anyone who will listen to never take their vehicle here.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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