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SureCritic / Reparación de automóviles / Southside Auto Repair
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Southside Auto Repair

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(130 Reseñas)
0
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Detalles de la Puntuación

5 stars
78%
4 stars
10%
3 stars
2%
2 stars
<1%
1 star
8%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
0
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Since 1968, our family-owned auto shop in Lexington, Kentucky, has been helping customers with all their auto repair needs. Whether it’s a simple oil change or a thorough brake inspection, Southside Auto Repair does it all. Since 1968, our family-owned auto shop in Lexington, Kentucky, has been helping customers with all their auto repair needs. Whether it’s a simple oil change or a thorough brake inspection, Southside Auto Repair does it all.

Categorías
Reparación de automóviles, Servicio de remolque, Servicio híbrido
Contacto
(859) 278-2999
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* America/Adak
403 Southland Dr Lexington, KY 40503
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Reseñas de Southside Auto Repair's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(130 Reseñas)
Escribir una Reseña
Reseñas Recientes
SG
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Scott G.
London, KY
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/25/2021
0
ZERO STARS! They will rip you off!
DO NOT TAKE YOUR CAR TO SOUTHSIDE AUTO REPAIR. I wish I could give them zero stars. My Honda Odyssey broke down in Lexington last week. I live 90 minutes away so I had AAA tow it to one of their “recommended repair sites” which happened to be Southside Auto Repair. I wish that I had looked up the reviews before I agreed to have it towed there because obviously I’m not the first person they’ve tried to rip off, there reviews are horrible. When the tow truck driver arrived, his charging system tester showed that the alternator was not charging the battery. I figured this was the case because I had just replaced the battery a few months earlier. When we arrived at Southside Auto Repair I told them that I wanted the alternator replaced and that the battery was new, and if the battery was bad it was still under warranty and that I would get a replacement. The next day I received a text from Southside Auto saying that the alternator and battery needed to be replaced, but before they could do those repairs an oil leak from the valve covers would have to be repaired first because it was a safety issue. I called Southside Auto Repair on the phone and they informed me that it would cost $2800 for those repairs. That’s when I realized my mistake. I knew that I was getting ripped off because I just had the van at a dealership 4 weeks earlier to get the timing belt replaced and if that oil leak was a safety issue they would not have let me leave there with that van. I told Southside to not touch anything and that I would come and get the vehicle. I still had to pay a $115 ransom fee, for a diagnosis that was not needed and didn’t ask for, to get my vehicle back. Luckily, the van ran long enough for me to get it to a Honda dealership less than a mile away and they replaced the alternator with a Honda alternator, not an aftermarket alternator, for $794 and had it done in a little over an hour. I will never allow Southside Auto Repair to even look at one of my vehicles ever again!
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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