We are a family owned and operated collision center and have served the Fredericksburg area for 25 years.We are a family owned and operated collision center and have served the Fredericksburg area for 25 years.
Janet said this business does excellent work, but every time she would call about her vehicle, they would tell her different dates, and different reasons the vehicle was not done. There was no promise date on her vehicle, but she was told it was taking so long, due to a parts delay. She was not kept updated until the end of the visit, and the gentlemen that prepared her estimate did not give an accurate estimate.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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