I've been generally happy with our 2012 Ford Escape, though I have some serious issues with FoMoCo concerning its towability. However, for every shop visit that I've had, Randy has bent over backwards to insure that I felt valued as a customer and that my time was respected. I consistently leave the dealership with "warm fuzzies" for it, though I remain unhappy with corporate Ford for some spectacularly inept design decisions.
Randy has consistently done an exceptional job of representing Sound Ford to me, as a customer. It would be wonderful if he could be cloned!
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Randy has consistently done an exceptional job of representing Sound Ford to me, as a customer. It would be wonderful if he could be cloned!