Took my car to Whitehall. Headlights would not burn and back wiper would not work. They hooked it up that day could not find a thing. I live 2 hours away so they told me to drive home and bring it back for them to keep awhile. They were going to contact an expert. I drove my car home without the undercarriage under my car. Sounded like it was falling apart. I actually turned around about 5 blocks away from dealership and told them the noise it was making. They told me they were fixing to go home and just drive it slow!? We took it back the next morning and After 3 days setting on parking lot and me having no way yo go. We talked to them and they got a little aggravated told me we said we would call you when we knew something. Actually told me my car could be up there 4 to 6 weeks. We went and got the car still no headlights. A perfectly good car and can’t fix the head lights.?
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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