Autonation Hyundai of Savannah is staffed with expert technicians who provide quality Hyundai repair and maintenance.Autonation Hyundai of Savannah is staffed with expert technicians who provide quality Hyundai repair and maintenance.
I purchased my 2016 Hyundai Genesis from the dealership in 2016 when it was Savannah Hyundai. Since that time the company has Savannah Hyundai, Peacock Hyundai and now AutoNation. I've only serviced my vehicle at this dealership. I've filed a complaint before about a different vehicle but nothing was done to resolve the issue. The purpose for my complaint is because I recently took my vehicle to AutoNation because my driver's door would not open. I received a message from the service tech showing my car up a rack where they are checking my tires. I brought it in for my door not unlocking. I recently went over 50,000 miles on this vehicle. I only bring my car to this dealership and they show me tires that are literally shreded. I took my 2013 Genesis a few months ago and I was told that I needed 4 new tires and brakes after having a conversation with the representative he misspoke and recanted and said i only needed 2 tires. I gave them approval to make the repair. Now concerning my 2016 Genesis. I've been taking my car to them for tire rotations and oil changes since purchasing the car. I most recently took to them this year in May and again in December 3rd for oil change and rotation. Either they lied and didn't rotate my tires in May and December or then rotate bad tires. Either way my family could have been killed driving on those tires. I could have been killed. Just like my primary care doctor, I look for this dealership to maintain my cars and if anything is wrong let me know. In this case I told about my tires that I understand are the original tires but how do you rotate them twice this year and not bring it my attention until I need my door lock checked on the drivers side? Thank God I was killed. I'm disappointed because I've left several messages with the manager but no return call.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
