Cliente VerificadoWe appreciate your long-standing loyalty to Roy Hendrick's Muffler & Automotive and your trust in our services over the years. It is indeed unfortunate to hear about your recent experience regarding the inspection of your older truck. We understand that the situation was disheartening, especially given the costs involved.Your feedback is important to us, and we aim to provide clarity and honesty in all aspects of our service. We are glad to hear that you will continue to choose us for your automotive needs, and we will strive to ensure that future visits are more satisfactory. Your sentiments about missing Roy are shared by many, and his legacy continues to guide our focus on delivering quality service. Thank you for your ongoing support! 😊
Unfortunately this time I was a little disappointed. We took an older truck for inspection. The work it ended up needing was more than the value of the truck. We decided not to proceed. Unfortunately the oil change had already been done before the inspection I guess so we ended up paying almost 130$ for a truck that will now be unusable.
That was a little disheartening!
I will be back because in all our years of going there, they have been great. I miss Roy😊