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Round Rock Hyundai

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(6,345 Reseñas)
65

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
510
Total de ReScores
4.7
Promedio de ReScores
65
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Round Rock Hyundai is located just off of Interstate 35 in Round Rock, TX. Our Service Center is fully equipped to handle all of your vehicle repair and maintenance needs. Come see us today, you'll be glad you did! Round Rock Hyundai is located just off of Interstate 35 in Round Rock, TX. Our Service Center is fully equipped to handle all of your vehicle repair and maintenance needs. Come see us today, you'll be glad you did!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(512) 904-6451

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
2405 N Interstate 35 Round Rock, TX 78665
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(6,345 Reseñas)

EG
gravatar
EILENE G.
Austin, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/10/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Bad service crap cars
Service reps were awful and a car should not have the type of issues mine has at 60k. Both visors dropped from ceiling, locks don't work, gas rank door won't open and the list goes on. Hyundai is a cheap car and I don't reco it. Also the service folks took to long and were not very nice
No Recomendado
JOE O., SERVICE MANAGER de Round Rock Hyundai respondió el 01/23/2014 10:50 AM

Ms. Gallo, i believe the comments you have made are unfair to us as a dealer. The warranty period for the items you are talking of are covered for the first 5 years or 60,000 miles whichever comes first. Your car is 2 months shy of being 7 years old and 10,143 miles past the mileage of the warranty. We as a dealer have guidlines to follow set by the manufacturer. When your vehicle reaches the 5 years or 60,000 miles the warranty is over. At some point, as with any other car maker, things are going to start to fail. And Hyundai has one of the best Factory Warranty's on the market today. I would hope you would reconsider your view on some of the items that you have mentioned. if you would like to discuss this further my contact information will be attached to this email.

Joe Oswald
Service Manager
Round Rock Hyundai
512-244-9000
joswald@penskeautomotive.com
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.